Logistics Coordinator

As a key member of the Operations Team, reporting to the Logistics Manager, the Logistics Coordinator ensures timely and efficient fuel deliveries to residential and commercial customers. This role involves proactively dispatching drivers, optimizing routes, managing orders, and maintaining accurate data to meet customer needs and prevent service disruptions.

Why join us: Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do.

Competitive Compensation: We offer highly competitive compensation and a total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly.

Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively.

Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.

Employee Assistance Programs: We care about you! You and your family will have access to LYRA, an industry-leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being.

Opportunity: A continuous focus on professional development with many opportunities for training & career growth.

Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.

What You’ll Do:

- Act as the primary point of contact for drivers, dispatching daily work and monitoring progress to ensure delivery fulfillment.

- Build positive, collaborative relationships with cross-functional teams to meet customer expectations.

- Collaborate with Field Management on day-to-day operations, scheduling, and performance standards; escalate safety or performance issues promptly.

- Troubleshoot and resolve routing or scheduling issues, activating contingency plans when necessary.

- Maintain and adjust delivery schedules as needed to increase efficiency and prevent out-of-gas occurrences.

- Ensure data integrity within the Cargas system and maintain accurate routing and scheduling records.

- Review, manage, and report on daily delivery transactions and key performance indicators (KPIs).

- Perform additional duties as needed

What you bring:

- High school diploma required; post-secondary education or technical certification in operations/logistics preferred.

- Minimum 3 years of logistics and dispatch experience.

- Strong knowledge of Microsoft Office Suite.

- Ability to thrive in a dynamic environment with shifting priorities.

- Ability to build relationships, internally and externally, and lead through influence.

- Ability to analyze data, using KPIs to track and continuously improve performance.

- Experience with routing and scheduling technology preferred; Cargas experience is an asset.

- Basic knowledge of propane regulations, hazmat transportation, and DOT requirements considered an asset.

- Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening

Additional Notes:

- Hours: M-F, 8:00am – 5:00pm (EST)

- Work shifts can vary during winter months M-Sat 7:00am – 6:00pm to meet increased customer activities and needs.

- Willingness to work flexible schedules as needed during the busy season, including weekends, holidays, and evenings.

- Role is primarily remote with occasional site visits within the New England region.

Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals, we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.