Lead, ServiceNow HR Administrator

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

About The Role

As a Lead, HR ServiceNow HR Administrator, you will manage the daily platform operations within HR, participating in the Agile development process for HR-related enhancements, minor development tasks, creating HR-specific reports and dashboards, and general configuration and support for HR on the platform. You will also develop an understanding of the ServiceNow platform and our HR-specific configurations.

You will report to the Senior Director, HR Systems & Services and be located at our Cranberry Township, PA location. Hybrid Work Schedule.

Responsibilities

- Provide level 2 support for all HR products, applications, and processes on the ServiceNow platform.

- Deploy HR-related development work (update sets, xml, plugins) to production while following the established change management process.

- Help create HR reports, and dashboards (including performance analytics).

- General platform administration and support for HR

- Monitor and support HR data imports and other integrations.

- Ensure essential data quality for HR services and escalate.

- Support all deployed HR capabilities (HR Service Delivery, HR Portal, HR Case Management).

- Support platform upgrades.

- Design and implement HR solutions following established Configuration Management standards.

Qualifications

- Bachelor's Degree or equivalent work experience.

- ServiceNow Certified Administrator.

- 5+ years' experience with ServiceNow upgrades.

- Experience or familiarity with Agile development and testing methodology.

- Help establish HR-specific coding standards to help with consistency.

- ITIL v3 Foundations Certification is a plus.

- Certified ServiceNow Developer is a plus.

- Experience working in a global enterprise preferred.

Why Westinghouse?

Benefits Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:

- Competitive Salary

- Comprehensive Health, Wellness and Income Protection Benefits

- Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members

- 401(k) Savings Plan with Company Match

- Paid Vacations and Holidays

- Opportunities for Flexible Work Arrangements

- Educational Reimbursement Program

- Employee Referral Program

Westinghouse Electric Company Is The Global Nuclear Energy Industry’s First Choice For Safe, Clean, And Efficient Energy Solutions. We Enable Our Delivery Of This Vision By Living Our Value System

- Safety and Quality

- Integrity and Trust

- Customer Focus and Innovation

- Speed and Passion to Win

- Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com .

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get Connected With Westinghouse On Social Media

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