Express Home Services

Lead HVAC Installer

LocationLas Vegas, NV
Job TypeFull-time
Salary$70,000-$90,000

About This Job


Who are we???

Express Home Services is a fast-growing home services company with locations in Las Vegas, Nevada and Bountiful, Utah. We provide skilled home services (electrical, plumbing, heating and air conditioning) for the Salt Lake and Las Vegas valley area homeowners.


What we expect from you...

The HVAC Install Technician will be responsible for everything from driving productivity and quality to managing vendors and customer satisfaction to ensure we are providing professional installations for clients to improve their lives and homes. You are a critical piece to the company.

Because you will be a key member of our team, you must be highly presentable, driven, work exceedingly well under pressure, extraordinarily proactive, encourage teamwork, and be exceptionally accountable and trustworthy. You must be capable of working with a diverse group of employees in a quirky and unique culture with the ability to share honest feedback. You should be a master of HVAC installation, have a true commitment to the team, and a drive to improve yourself and skills every day.

Our greatest asset, and what separates us from our competition, is YOU! We are specialists in our trades! Your primary role is to build relationships with customers and teammates through education, mentorship, and open honest communication.


What you can expect from us...

Our primary focus is residential service. We specialize in residential HVAC, electrical and plumbing service, repair, and replacement. As an HVAC Install Technician at Express Home Services, you will receive top pay and incentives. You will be given everything you need to succeed including training, support, a company phone, iPad, fuel card, uniforms and more. At Express Home Services you will find a team of professionals dedicated to our Core Values, willing to put our clients first, and go above and beyond for our teammates.


What we need from you…

Maintain the highest customer satisfaction levels
Sets individual goals and meets company KPI’s (Key Performance Indicators)
Meet daily revenue goals
Contribution to the team and conversations that matter to the company’s success
Communicate clearly, show recognition, and build rapport with customers
Contribute to educating customers to win new referrals and gain repeat business
Maintain customer satisfaction metrics
Shape company culture by living out agreed upon values, specifically ethics and integrity

Of course, we do have some minimum requirements. Please do not apply unless this describes you:

Proven track record in installing HVAC equipment
Customer Satisfaction Experience
Ethical Conduct
Patient, diplomatic employee who understands how to diffuse conflict and convey empathy
Technology competent
Highly organized with exceptional follow-through abilities
Professional presentation and ability to speak with customers
Personality that blends well with a fast-pace, goal-driven environment
Ability to trust and demonstrate empathy
Strong desire to be better at your job tomorrow than you are today


AND… here are the benefits:

Medical Insurance
Dental Insurance
Vision Insurance
Performance based pay (if you are as good as you say you are, this is how you win)
Paid Vacation
Paid Holidays
Supplemental Insurance


Job Type: Full-time


Pay: $70,000.00 - $90,000.00 per year


Benefits:

401(k)
401(k) matching
Company truck
Dental insurance
Employee discount
Fuel card
Health insurance
Paid time off
Professional development assistance
Vision insurance


Schedule:

Day shift
On call
Rotating weekends


Experience:

HVAC: 3 years (Preferred)


License/Certification:

Driver's License (Required)
EPA Certification (Required)


Work Location: On the road

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