Mass Commercial Cleaning

Janitorial Operations Manager

Northampton, MA

Full-time

$55,000-$55,000

About This Job

Urgent Hiring: Highly Skilled Janitorial Operations Manager

Are you looking for a dynamic work environment where you can lead a talented team and make a real impact? Do you thrive in a role that allows you to foster relationships and drive customer satisfaction? If so, we want you!

As a Janitorial Operations Manager for our Northampton, MA location, you will oversee the daily management of our dedicated cleaning teams, ensuring the highest standards of quality and efficiency. Join us to enjoy benefits like paid time off, health insurance, and a positive workplace culture where you can grow your skills and career.

Key Responsibilities:

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Oversee day-to-day management of cleaners, ensuring quality and efficiency standards are met.

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Plan and manage shift coverage for absentees, vacancies, and scheduled time off.

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Conduct quality control inspections to meet company standards and foster a culture of accountability.

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Address staffing issues professionally and build strong relationships to promote retention.

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Assist in managing labor costs and collaborate on strategies to improve growth and customer satisfaction.

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Ensure compliance with safety regulations and workplace policies.

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Identify opportunities for process improvement and support the adoption of new technologies.

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Provide regular updates to the GM on staff performance and operational needs.

Key Skills and Competencies:

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Experience in commercial cleaning and facility management.

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Bilingual in Spanish/Portuguese a plus.

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Strong management and decision-making capabilities.

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Excellent interpersonal and communication skills.

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Ability to conduct effective quality control inspections.

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Commitment to fostering a positive culture of continuous improvement.

Why Join Us?

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Be part of a team that values your input and growth.

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Enjoy comprehensive benefits including health, dental, and vision insurance.

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Work in a supportive environment that encourages professional development.

Location: Northampton

Don’t miss this opportunity! Apply today and take the next step in your career!

Mass Commercial Cleaning, Inc. is a MA based commercial cleaning company founded in 1989. Our company has grown from a two-person start-up to over one hundred employees. In 2021, MCC transitioned to employee ownership after the retirement of its founders. Today, we are an employee-owned company where all employees receive company shares and participate in profit distribution.

Pay: $55000 / year

Pay:

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Other

Benefits:

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Health insurance

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Dental insurance

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Vision insurance

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Other

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Paid time off

Job Type: fulltime

Schedule:

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Monday to Friday

Education: No education required