IT Co-op

ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across the five continents, all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference, promote sustainable development, and find solutions to the biggest global challenges including climate change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable future. We have successfully delivered large infrastructure projects across Canada since 2001. Our leadership and expertise span the entire value chain from research and development through construction, operation and maintenance of projects. Currently involved in some of Canada’s largest infrastructure projects, ACCIONA delivers solutions that contribute to the economic and social progress of the communities in which it operates.

www.acciona.ca

Acciona is seeking a motivated and talented IT Co-op Student to join our dynamic team. As an IT Co-op Student, you will have the opportunity to gain hands-on experience in various aspects of Information Technology while working closely with experienced professionals in the field. This position offers valuable exposure to real-world IT projects and technologies, allowing you to apply your skills and knowledge in a practical setting.

- Assist in the maintenance and troubleshooting of hardware and software issues.

- Support the IT team in managing network systems, including LAN/WAN/Wi-Fi technologies.

- Provide technical support to staff and assist with IT-related inquiries.

- Manage and administer the ServiceDesk, assisting users with follow-up on ServiceDesk tickets.

- Coordinate with the central ServiceDesk team and participate in operational committee meetings to address any ticket issues or SLA violations.

- Periodically review ServiceDesk reports to ensure effective ticket handling and resolution.

- Oversee asset management, including reporting and updating as required for the position.

- Handle the setup of Microsoft 365 accounts, SharePoint, and Teams Channels for users, following team instructions and procedures for provisioning new hires.

- Provision new computers, including imaging, testing, and coordinating shipping to the customer's location.

- Assist users with day-to-day office IT operations, ensuring smooth technological functionality.

- Engage in design/dev of SharePoint team for process design, testing and provide feedback for improvements.

- Stay up to date with the latest technology trends and suggest innovative ideas.

- Contribute to the documentation of IT procedures and user guides.

- Collaborate with team members on various IT initiatives and tasks

Required Skills And Competencies

- Currently enrolled in a bachelor’s or master’s degree program in Information Technology, Computer Science, or a related field.

- Strong interest in pursuing a career in IT and gaining practical experience in the field.

- Basic understanding of computer hardware, operating systems, networking concepts, and software applications.

- Proficiency in troubleshooting technical issues and problem-solving skills.

- Excellent communication skills, both verbal and written, with the ability to effectively interact with team members and end-users.

- Ability to work independently and collaboratively in a fast-paced environment, with a strong attention to detail and accuracy.

- Familiarity with cloud technologies like Microsoft 365, SharePoint services & AWS, eagerness to learn and adapt to new technologies, tools, and methodologies.

- Knowledge of cybersecurity best practices and concepts is a plus.

- Previous industrial co-op experience in IT support or related roles is beneficial but not required.

ACCIONA has been given the Top Employer 2022, 2023, 2024 & 2025 certification in Canada, as well as the Top Employers North America 2022, 2023, 2024 & 2025 seal, which certifies the company's commitment to excellence in human resources management and those who focus on putting their people first through their exceptional HR policies. As a company that values diversity as a source of talent, we work to foster an inclusive environment that promotes respect, belonging and engagement so that all people can participate on an equal opportunity basis. We invite everyone to apply regardless of origin, circumstances, background or condition.