SWAN Plumbing, Heating & Air Conditioning Inc

HVAC Service Lead Tech

Denver, CO

$80,000-$120,000

About This Job

Job Overview:

Swan Heating, Plumbing, and Air Conditioning is seeking a skilled and customer-focused Residential HVAC Service Technician who is passionate about helping homeowners achieve optimal indoor comfort and air quality. In this role, you'll do more than just service and repair HVAC systems—you'll be a trusted advisor, evaluating total home indoor air quality and offering customized solutions to improve comfort, efficiency, and health.

Key Responsibilities:

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Diagnose, repair, and maintain residential HVAC systems, including furnaces, air conditioners, heat pumps, and air handlers.

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Conduct comprehensive whole-home indoor air quality (IAQ) evaluations to identify issues related to airflow, humidity, filtration, and ventilation.

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Educate homeowners on HVAC system functionality and IAQ concerns, presenting customized solutions based on their needs and lifestyle.

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Recommend and sell HVAC equipment and IAQ products, including air purifiers, humidifiers, dehumidifiers, duct modifications, and system replacements.

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Maintain a high level of customer satisfaction through professional communication, empathy, and technical expertise.

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Accurately document service findings, IAQ assessments, and sales in service software.

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Stay current with new HVAC technologies, code compliance, and IAQ solutions.

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Ensure all work complies with local, state, and federal regulations and safety standards.

Qualifications:

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2+ years of HVAC service experience (residential preferred).

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Strong diagnostic and troubleshooting skills.

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Knowledge of IAQ principles and products is a plus (training provided if needed).

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Proven ability to communicate and sell solutions effectively to homeowners.

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EPA 608 Certification required.

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NATE certification a plus.

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Valid driver's license with a clean driving record.

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Ability to pass background check and drug screening.:

Benefits:

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Competitive pay with incentives for IAQ and equipment sales

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Health insurance: Comprehensive medical, dental, and vision coverage.

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Retirement plan: 401(k) with company match.

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Paid time off: Generous vacation, holidays, and sick leave.

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Training and development: Ongoing opportunities for professional growth and advancement.

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Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

#SWNP

About SWAN:

Our team of master plumbing, heating and air conditioning technicians are dedicated to providing professional quality plumbing and HVAC services to residents and families throughout the Denver metro area. Our teams of highly qualified plumbers and technicians are always equipped with stocked work trucks to get the job done and resolve your issues quickly.

We are always hiring friendly people who share our values of character, honor, and integrity.

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