MGM Energy

HVAC / Plumbing Office Operations Manager

LocationApple Valley, CA
Job TypeFull-time
Salary$45,760-$54,080

About This Job


The Company:

MGM Energy is a contractor specializing in HVAC, plumbing, energy conservation, and electrical services. We also participate in the Energy Saving Assistance Program sponsored by Southern California Edison, Southern California Gas Company, Southwest Gas, and Bear Valley Electric.


Job Overview:

The Office Operations Manager is responsible for overseeing all operations in accordance with the structural guidelines set forth by the California Public Utilities and the Energy Saving Assistance Program (ESAP). This individual must fulfill all responsibilities and duties outlined below while adhering to the organization's policies and procedures. The Office Operations Manager is expected to lead, optimize, and drive results in both office and field operations.


Responsibilities and Duties

Manage dispatch performance to reduce wasted time, increase billable hours, and improve job completion rates.
Develop and enforce standard operating procedures to improve operational efficiency.
Hold office staff accountable to clear KPIs and high-performance standards.
Ensures department projections are on task.
Acts as the liaison between the department and subcontractors.
Tracks department contracts to ensure compliance.
Supervises and processes evaluations of clerical and eligibility staff.
Creates letters, correspondences, reports, memorandums, and other written materials.
Lead and execute call-by-call management to ensure maximum efficiency and revenue.
Establishes, organizes, and maintains files.
Serves as the trainer for departmental needs.
Orders necessary department supplies/forms.
Optimize workflow systems using company and utility databases and CRM tools.
Attends and takes minutes of departmental staff meetings.
Coordinates meetings
Tracks all departmental training for staff, as required by funding sources.
Works independently with minimal supervision.
Manage financial oversight, including job costing, invoicing, and efficiency reporting.
Follow safety protocol and standards.
Track and report KPIs to drive continuous improvement in office and field operations.
Participate in staff meetings and attend other meetings and seminars as directed.
Audit dispatch boards to ensure the right techs are assigned to the right jobs for maximum performance.
Successful complete certification training or any other required training
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address customer complaints.
Ensure data entry from the admin team is accurate.
Report to work on time and prepared
Maintain accurate customer records, files, forms, and paperwork.
Stay updated on program requirements and standards.
Maintain a positive relationship with customers, staff, and utility company representatives.
Participate in the routine meetings, workshops, and training as directed by the Program Administrator.
Responsible for the excellent image of the company while on company time


Requirements:

Must have at least 2 years of experience in HVAC and plumbing operations leadership.
Must possess an associate degree or equivalent trade experience.
Strong communication skills are required, along with proficiency in computer skills.
Spanish-speaking ability is a plus.


The Location:


Apple Valley, CA


Schedule:


Monday-Friday


Hours:


8:00 am- 5:00 pm overtime as needed.


Job Type:


Full-time


Compensation:


$26.00- $30.00 per hour


Work Remotely:


No

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or the basis of disability.


Job Type: Full-time


Pay: $22.00 - $26.00 per hour


Benefits:

Dental insurance
Employee assistance program
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance


Schedule:


Monday to Friday


Work Location: In person

Similar Jobs

company-logo

HVAC / Plumbing Office Operations Manager

MGM Energy
Job TypeFull-time
Salary
$45760 - $54080
Apple Valley, CA
13 days ago
company-logo

Technical Service Advisor - Plumbing & HVAC

DSG
Job TypeFull-time
Salary
$59300 - $98700
Rapid City, SD
18 days ago
company-logo

Plumbing/HVAC Apprentice

J's HVAC Unlimited
Job TypeFull-time
Salary
$29120 - $33280
Mount Airy, NC
25 days ago
company-logo

Assistant Manager of HVAC department

First Fuel and Propane
Job TypeFull-time
Salary
$65000 - $75000
Hudson, NY
8 days ago
company-logo

HVAC Service Manager

Davis H. Elliot
 
Lexington, KY
4 days ago
company-logo

HVAC Service Manager

Hub Steel
Job TypeFull-time
 
Orlando, FL
18 days ago
company-logo

HVAC Service Manager

Southern Home Services
Job Typefull_time
 
Jacksonville, FL
26 days ago
company-logo

Senior Mechanical Engineer - HVAC & Plumbing (MEP)

CTCI Americas Inc
Job Typefull_time
 
Houston, TX
1 day ago
company-logo

HVAC and Plumbing Sales

ASI Hastings
Salary
$100000 - $180000
San Diego, CA
6 days ago
company-logo

Gas Operations Manager

CenterPoint Energy
Job Typefull_time
 
Victoria, TX
12 days ago
company-logo

Gas Operations Manager

Aqua
Job Typefull_time
 
Montgomery County, PA
22 days ago
company-logo

Operations Manager

Otter Tail Power Company
Job Typefull_time
Salary
$99000 - $125000
Rugby, ND
1 day ago
company-logo

Operations Manager

Wisconsin Public Service
Job Typefull_time
Salary
$117004 - $175507
Milwaukee, WI
1 day ago
company-logo

Operations Manager

WEC Energy Group
Salary
$117004 - $175507
Green Bay, WI
1 day ago
company-logo

Operations Manager

ProFrac
Job Typefull_time
 
Vernal, UT
1 day ago
company-logo

Operations Manager

PF Holdings
Job Typefull_time
 
Vernal, UT
1 day ago
company-logo

HVAC Warehouse Coordinator

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical
Job Typefull_time
 
New Castle, DE
3 days ago
company-logo

Operations Manager

Covia
Job Typefull_time
 
Lugoff, SC
3 days ago
company-logo

Operations Manager

ChampionX
Job Typefull_time
 
Odessa, TX
5 days ago
company-logo

Operations Manager

ThompsonGas
Job Typefull_time
Salary
$80000 - $90000
Aberdeen, WA
5 days ago

Trending Jobs

company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, PA
5 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, TX
about 2 months ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, NM
26 days ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, TX
2 months ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, TX
about 1 month ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, LA
4 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, TX
3 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, TX
over 1 year ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, OK
3 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, TX
3 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, TX
2 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, PA
5 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, PA
5 months ago
company-logo

contract Landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Midland, TX
4 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, TX
6 months ago
company-logo

Civil/Structural Designer

Dudley Staffing
Job TypeFull-time
Salary
$30 - $60
Canonsburg, PA
5 months ago
company-logo

contract Landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Cheyenne, WY
4 months ago
company-logo

Senior Division Order Analyst

Formentera
Job TypeFull-time
Salary
$110000 - $130000
Austin, TX
about 1 year ago
company-logo

Mechanical/Piping Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, PA
5 months ago
company-logo

E & I - Office/Field Administration

Surepoint Group
Job Typefull_time
 
Grande Prairie, AB
28 days ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.