Hamstra Heating & Cooling

HVAC Experienced Service Technician

LocationTucson, AZ
Job TypeFull-time

About This Job

Hamstra Heating and Cooling has been serving the Tucson and surrounding area for 41 years. We are looking for team members who align with our values and are interested in pursuing a career path with a progressive company

Pay Scale: DOE

What we offer:

401K with 4% company match after the first year with immediate vesting
HSA option paid by employer - free to the employee
Access to employer-paid Nice Healthcare including chat, video, and doctor visits that come to you! Includes physical exams, rapid tests, blood draws, labs, and imaging. Also includes access to 550+ free prescription medications!
Additional medical insurance options with employer contribution
Dental insurance with employer contribution
Long-term Disability (Hamstra pays for the premium)
Short-term Disability available
Life insurance, employer paid premiums for $25,000 policy, premium with voluntary employee option for additional coverage
Access to financial advisors to help make sure you are set for your future!
PTO hours with increased PTO hours based on tenure
Paid Holidays

Work Hours: 8:00 am to 5:00 pm (Winter), Staggered Shift (Summer), Alternating on-call schedule to cover 24/7 emergency service, some weekends and evenings

Primary Job Function:

The Service Technician Level II is a field position intended for technicians who have a proficient level of industry knowledge and experience in the HVAC trade. The position is responsible for performing diagnostics/troubleshooting, repairs, and conducting maintenance calls on residential and light commercial heatingair conditioning systems. The technician will continuously be trained in client interaction, representing Hamstra's mission and values, and in all technical aspects of this position. Present repair and replacement options to the client. Perform all work according to company standards. The candidate will always provide an unmatched client experience and appropriately support and represent Hamstra's Mission and Values

Required Qualifications:

High School Diploma or equivalent
Insurable by Company auto insurance carrier
Minimum 6 months experience in the HVAC industry
Required NATE Certifications: Core, plus 1 Specialty
EPA Certification: Type II or Universal
Have all required tools from the provided list
Demonstrate ability to communicate with clients regarding diagnosing symptoms, explaining options for repair or replacement
Ability to follow and adhere to the company safety program
Demonstrate the willingness to accept increased responsibility in a leadership role
Ability to work under extreme heat conditions


Essential Functions of the Position:

Self-driven and motivated to complete tasks within the designated time frame, while achieving an acceptable level of quality of workmanship
Maintain adequate vehicle parts stock levels
Actively support and promote the Hamstra mission and values
Adhere to policies regarding operating a company vehicle, inspections, maintenance, etc.
Develop knowledge in electricalrefrigeration principles; testing devices; readinterpret wiring diagramsblueprints; building codes; and air balancing principles and techniques
Ability to work staggered schedule and overtime as needed
Purchase minimum required tools
Inform the client of replacement options following company guidelines
Inform and educate clients on additional products and services offered through Hamstra
Complete service repairs and preventative maintenance on a wide variety of residential and light commercial equipment without supervision
Develop communication skills when interacting with clients regarding new/renewal maintenance agreement program information
Collection of fees for services
Complete all service-related documents properly
Maintain professional appearance and attitude at all times

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