HR Information System Administrator

This job is located at 1 S. Wacker Dr., Chicago, IL, 60606

PLS® Overview:

Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview:

The HRIS Administrator will participate in configuration, maintenance, and optimization of our HR systems to ensure data integrity, streamline HR processes, and support strategic decision-making. HR systems include, but are not limited to, the HRIS (Human Resources Information System (HRIS), Applicant Tracking System (ATS), and Learning Management System (LMS). Responsibilities include partnering with other departments on issue management, ad-hoc reporting, and technical support. The HRIS Administrator will actively identify and resolve issues or opportunities for enhanced user experiences, automations, and related process improvements. The HRIS Administrator will report to the Manager of HRIS.

Job Responsibilities:

- Execute on HRIS project objectives, system testing, and configurations

- Manage system upgrades and user access

- Serve as a primary point of contact for HRIS-related inquiries, issue tracking, and technical support across multiple platforms

- Develop and maintain documentation of system configurations, workflows, and procedures

- Develop and generate standard and ad-hoc reports for various departments and business leaders

- Collaborate both independently and with cross-functional teams on system issues, enhancements, and queries

- Ensure data accuracy and integrity through regular audits and system checks

- Train end-users on UltiPro/WFM functionality and best practices

- Perform or assist with other duties and projects as assigned

Job Requirements:

- Bachelor's degree in HR, Information Systems, or related discipline is preferred

- 2 to 5 years of experience working with HRIS platforms (UltiPro experience is highly preferred)

- Strong understanding of HR processes including payroll, benefits, timekeeping, recruiting, on-boarding, recruitment, training, and employee lifecycles

- Proficiency in data analysis and reporting tools (UKG People Analytics desired

- Intermediate Excel knowledge in Pivot Tables, formulas, and functions

- Strong problem solving/analytical skills with diligence and a high level of accuracy

- Effective communication skills with project teams, employees, and vendors

Working Conditions and Physical Requirements:

- This role requires regular in-person collaboration with team members at our Chicago Support Center.

- Must be able to sit and/or stand for extended periods

- Must be able to lift up to 15 lbs. with little assistance

- Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels

- Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers

Benefits:

Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

We strive to demonstrate our Core Values in all positions at PLS:

Communication Customer Focus Integrity and Trust Teamwork Results

PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment