Help Desk Technician

Seneca Resources Company, LLC, the oil & gas exploration and production subsidiary of National Fuel Gas Company (NYSE: NFG) explores for, develops and produces natural gas and crude oil reserves in Appalachia. Seneca’s headquarters are located in Houston, Texas with offices in Pittsburgh, Brookville, Wellsboro and Kane, PA. Seneca's investment activity is in the Marcellus and Utica Shales in Pennsylvania, where the company controls approximately 1.2 million net prospective acres and is one of the largest producers in the basin with approximately 1,000 wells. As an active exploration and production company in the northeastern U.S. for more than 100 years, Seneca Resources Company, LLC is committed to safety, environmental stewardship, increased productivity and maximizing shareholder value.

The Help Desk Technician will serve as an integral member of the IT team with responsibilities including, but not limited to, the following:

- Monitor and work IT help desk requests, which include supporting PCs, virtual machines, application software, printers, video, and audio equipment

- Provide remote support for other company offices related to basic user account, network, application, and system issues

- Administer security and permissions on the corporate Active Directory and file shares, including user and computer object setup and decommissioning

- Support IT security and infrastructure teams with endpoint software agent troubleshooting, i.e. anti-virus, patching, etc.

- Provide basic setup, configuration, and repair of laptops, desktops, thin client terminals and monitors

- Work with other IT personnel on projects for field testing new or existing technology

- Comply with Seneca’s EHSQ policies, standards and procedures and demonstrate active and regular involvement in EHSQ programs

Job Qualifications

- High School Diploma/GED with a minimum of four to five (4 to 5) years of relevant experience

- Bachelor’s degree with a minimum of (1) year of relevant experience preferred

- Demonstrate excellent interpersonal and communication skills

- Technology certifications are preferred

- Experience with Microsoft 365, Onedrive, Teams, Exchange online administration

The successful candidate must be authorized to work in United States of America.

Seneca Resources offers a competitive salary, hybrid work schedule and a comprehensive benefits package. This position is not eligible for relocation.

Seneca Resources Company, LLC is an Equal Opportunity / Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, protected veteran status, marital status or other protected status under federal, state or local laws.