Gas Tech Support Customer Service

Job ID: 6768

Functional Area: Field Operations

Position Type: Full-Time Regular

Relocation Provided: Yes

Location: Tulsa, OK

Department: CUSTOMER SVC/FIELD SUPP

Internal / External: Internal and External

Experience Required: Less than 1 year

Position Description:

Are you being referred by a ONE Gas employee? If so, reach out to that connection and ask about the employee referral program. They can send you a link to apply directly so they can receive credit!

Job Posting End Date: 12/08/2025

Role Summary:

Applicants must be authorized to work in the United States. ONE Gas does not provide immigration-related sponsorship for this role. This includes direct company sponsorship, entry of ONE Gas as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

What You Will Do

Performs work related to line locating, leak survey, collections, or meter reading activities.

Drive and maintain company vehicle.

Load, unload, and operate tools and equipment including but not limited to:

- Crescent and pipe wrenches

- Pliers and screwdrivers

- Meters and regulators

- Combustible gas indicators

- Ladders

- Carbon Monoxide Detectors

- No Blow Equipment

- FI Units

- Power tools

- Probe Bar

Assist with pipeline locating using conductive, inductive and mark by measurement.

Adhere to Line locating procedures and maintain compliance with OKIE 811 law.

Turn gas service off, Remove meters, Install ERTs, Inspect, Calibrate and Maintain repair line locating and leakage survey tools and equipment as applicable.

Patrol and maintain pipeline markers. Complete encroachment investigations as applicable.

Read gas meters; enter/record data utilizing handheld electronic meter reading equipment.

Respond to line locate emergencies.

Complete and update reports including but not limited to:

- Equipment maintenance reports

- Mileage reports

- Time sheets

- GIS Applications

- Gas Leaks and work logs

- Assist with leakage surveys on pipelines as applicable.

Install, program and troubleshoot electronic reader transmitters (ERTs).

Regular and reliable attendance is required in performance of job.

Employee may be required to perform additional duties as assigned.

Position Requirements:

What You Will Need

Knowledge and training related to disconnects and gas piping.

Demonstrated ability in use, function, and maintenance of tools applicable to position.

Experience with the application of basic arithmetic: addition, subtraction, multiplication, and division.

Knowledge of transmission and distribution pipeline system operations.

Knowledge of leakage survey procedures as applicable.

Knowledge relative to:

- Customer service and safety procedures

- Use of electronic communications and Pragma CAD system as applicable

- Characteristics of natural gas

Experience and knowledge of basic computer usage and applicable computer software.

Demonstrated ability to read and interpret maps, blueprints, plats, atlas pages, pipe sizing tables, flow charts, house numbers, dials, gauges, work logs, service orders, and applicable operation and repair manuals.

Demonstrated ability to read and write fluently in English.

Minimum Applicable driver's license required.

Diversity at ONE Gas

Inclusion & Diversity is so important to us that we made it one of our core values, values that guide and direct our actions as we go about our daily business. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.

ONE Gas has great benefits! Here are just a few:

- Medical/Dental/Vision packages that fit your family's needs.

- Paid Time Off

- 401K that is 100% matched up to 6%.

- Profit Sharing Plan

- Paid Parental Leave

- Basic and Optional Employee Term Life Insurance

- Education Assistance and Tuition Reimbursement

The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of One Gas. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

ONE Gas, Inc., and its divisions will provide equal employment opportunity for qualified persons without regard to sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status or genetic information.