Fusion Partner Program Manager

Underground Solutions, Inc. (UGS) has an opening for a Fusion Partner Program Manager. This role plays a pivotal role in growing and supporting our FPVC® pipe fusion partner network. If you are mechanically inclined, passionate about fusion technologies, a skilled trainer, and eager to expand understanding and sales, we encourage you to apply.

Underground Solutions, a subsidiary of Azuria Water Solutions Company, is one of the most dynamic and fastest growing companies in the water infrastructure and electrical conduit market with a portfolio of proprietary and patented technologies targeting water and wastewater infrastructure improvement and undergrounding of electrical conduit.

QUALIFICATIONS

- Certifications or advanced training in plastic fusion or related technical fields preferred

- Strong working knowledge of plastic fusion technologies, tools, and machinery, especially FPVC® pipe fusion

- Must be highly mechanically inclined, skilled in fusion machine diagnostics

- Mechanically inclined, passionate about fusion technologies, a skilled trainer, and eager to expand understanding and sales, we encourage you to apply

- Must be able to travel extensively

- Ability to train other staff in the correct procedures for FPVC® pipe fusion

- Experience in partner program management or technical sales support

- Certifications or advanced training in plastic fusion or related technical fields

- Mechanically inclined, with hands-on experience in equipment diagnostics and repair.

- Customer service-oriented, with excellent communication and interpersonal skills.

- Proven ability to build and manage partner or customer relationships in a technical environment.

- Experience delivering technical training in field and remote settings.

- Ability and willingness to travel extensively.

- Strong organizational skills with the capability to manage multiple priorities.

- Proficiency with digital tools (presentations, remote troubleshooting platforms)

COMPENSATION AND BENEFITS

- Competitive Salary with Career Growth Opportunities

- 10% Annual Incentive potential

- Full Benefits Package including Medical, Dental and Vision Insurance, Long and Short Term Disability and Life Insurance

- Matching 401k

- Tuition Assistance

- 14 weekdays Paid Time Off per calendar year

- 10 paid Holidays per calendar year

RESPONSIBILITIES

- Responsible for recruiting, training, managing, and supporting a network of partners focused on FPVC® pipe fusion technologies. This individual is both a technical resource and a customer service specialist, building strong relationships, facilitating growth, and expanding program reach

- Collaborate with management and sales teams to identify prospective partners and assess their training needs and program engagement readiness

- Recruit, onboard, and train new partners in FPVC® pipe fusion technologies and equipment

- Grow the FPVC® fusion partner base, focusing on increasing technical understanding and driving sales

- Provide ongoing support and relationship management for existing partners to ensure satisfaction and high performance

- Deliver hands-on training covering machine operation, troubleshooting, maintenance, and best practices for plastic fusion

- Assist partners with fusion machine diagnostics, troubleshooting issues both remotely and onsite

- Serve as a liaison between partners and internal teams to communicate feedback, escalate concerns, and coordinate technical support

- Develop and maintain comprehensive documentation, training materials, and technical resources for partners

- Travel as needed to partner sites across various regions for training and direct support

- Identify areas for program improvement and contribute to new initiatives enhancing partner engagement and sales

Azuria Water Solutions Company is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which Azuria Water Solutions Company is firmly bound. The company will not engage in discrimination against, or harassment of, any person employed or seeking employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law.

VEVRAA compliant – priority referral Protected Veterans requested.