Forecast Analyst

Forecast Analyst

Hudson, NH – Full Time

About our energy

Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a platinum level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.

Why choose Eastern?

- Extensive benefits including 100% paid insurance options

- Matched 401(k) options

- Employee & family fuel discounts for your home

- State of the art Training Center

- 3.5 Weeks paid time off + 7 paid holidays

- Veteran’s Day paid holiday for active military and veterans

- Opportunity for growth

- Complimentary coffee, snacks, and Thanksgiving turkey

- Shortened summer hours – full pay, shorter days

- Wellness reimbursement (gym, exercise classes, and more)

- Tuition reimbursement

- Additional voluntary benefits

- Pet insurance

About this opportunity

This position is responsible for efficiently providing solutions to customer questions, concerns and inquiries through a positive and respectful dialogue. Ability to multi-task and effectively manage customer calls and other administrative responsibilities is essential.

What your role will look like

- Monitor specific distribution performance metrics to include preparing reports and communications as required in a timely and accurate manner.

- Adjust and maintain accounts as identified in our distribution reports, which includes Zero Fills, Inefficient Fills, 90% Fills, and Opportunity Reports in a timely and professional manner.

- Communicate effectively via voice or electronic means with internal Logistics department team members and district contacts: Operations Managers, Delivery Managers, and/or Customer Service Representatives.

- Collaborate and communicate with cross-departmental contacts to identify and create procedures and contingency plans for Logistic activities to ensure optimal management of resources.

- Develop and maintain competency in JDE Degree program, including critically thinking about how changes in conditions, operations, and the environment will affect outcomes.

- Identify measures or indicators of Distribution performance and the actions needed to improve or correct performance relative to the goals of the system.

- Identify complex problems and review related information to develop and evaluate options and implement solutions. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to identified problems.

- Collaborate with Logistics department and district contacts to develop, support, and participate in training employees in roles and responsibilities regarding forecasting and other appropriate functions.

- Must be able to travel to all district offices.

- Meet attendance expectations, which involves consistently arriving to work on time and being prepared to work within assigned, scheduled work hours, understanding that these scheduled work hours may vary based on the seasonal needs of the department.

- Be receptive to and competently use new technologies.

- Be receptive to and successfully complete other duties as assigned.

What you’ll bring to this role

- Education: High school diploma or equivalent.

- Experience: Industry experience and JDE experience preferred.

- Aptitude for math and geographical orientation required.

- Proficient in Microsoft Office, specifically Excel.

- Proficient in software program navigation and ability to provide optimum service and support.

- Ability to multitask and adapt in a fast pace, changing environment.

- Ability to work independently and in a team environment.

- Ability to communicate effectively and professionally with staff, management, customers, and vendors via email and phone.

- Strong oral and written communication skills.

- Self-starter with team mentality and positive attitude under pressure.

- Strong organizational and time management skills.

Apply now to heat up your career at Eastern!

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