Business Analyst

Requisition ID: 108766

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

Responsible for the management of the Company’s operational and financial data including developing analytics, reporting performance metrics and development of standard operating procedures to drive operational efficiencies across several diverse operations groups in IL. Work directly with the responsible individuals within each system to develop identified improvement plans.

Key Accountabilities

- Work with the Production, Distribution, Engineering, EAM, SCADA, Billing and Finance teams to deliver effective analysis of results (plan, forecast, actuals & improvement plans).

- Develop, analyze, consolidate Key Performance Indicators and other dashboard reports, including alignment with other states as necessary.

- Drives financial performance through detailed analysis, tracking, communication of specific areas, while utilizing findings to recommend and implement process changes.

- Act as the primary contact for local operations for queries and support.

Knowledge/Skills

- This position will require teamwork and collaboration with a variety of work groups across the business.

- Business acumen and judgment; knowledge of company procedures, policies, and operations; knowledge of Change Management methodologies and techniques.

Experience/Education

- Four (4)-year bachelor’s degree in finance and/or business-related discipline or equivalent years of experience.

- MBA or CPA preferred.

- Four (4) years of experience in water or wastewater industry preferred.

Certifications/Licenses

- Water treatment and/or Wastewater license preferred.

- Valid, State Driver’s License with ability to pass motor vehicle background check.

Travel Requirements

- Water treatment and/or Wastewater license preferred.

- Valid, State Driver’s License with ability to pass motor vehicle background check.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.