Business Analyst

Company Profile:

Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation. Extraordinary outcomes need exceptional teams. We believe deeply in the power of a growth mindset for individuals and team development.

Duties and Responsibilities:

Business Analysis & Process:

· Conduct business process analysis, identify gaps, and recommend improvements.

· Develop functional specifications, user stories, and use cases for technology and operations teams.

· Assist in data analysis and reporting to support decision-making.

· Participate in project planning, testing, and implementation, ensuring solutions meet business needs.

· Facilitate workshops and meetings to align stakeholders and clarify requirements.

· Support change management activities, including user training and documentation.

Product & Market Focus:

· Maintain a deep understanding of the product, its features, capabilities, and limitations.

· Stay up to date on product updates, new releases, and competitive products in the market.

· Create detailed product documentation supporting both internal and external teams.

· Conduct in-depth market research and competitive analysis to identify customer needs, market gaps, and emerging industry trends.

· Analyze data on competitors, pricing, customer behavior, and industry movements to provide actionable insights for decision-making.

· Assist in developing product positioning, value propositions, and go-to-market strategies aligned with market opportunities.

· Collaborate with engineering, R&D, sales, and marketing to drive product success.

· Work with sales and customers to obtain feedback, identify pain points, feature requests, and areas for improvement.

· Track, analyze, and report on key product performance metrics and market performance indicators.

· Collaborate on promotional activities, product materials, and marketing strategies.

· Establish and maintain good customer relationships to support sales objectives.

· Manage recurring maintenance and updates for product materials for designated product lines.

· Provide updated medical marketing information to customers and collect feedback.

· Analyze and report marketing information to Sales & Marketing managers.

· Develop reporting and analysis to assist Product Management Managers in formulating recommendations.

· Perform other duties as assigned.

· Ensure Occupational Health and Safety compliance with health and safety laws and regulations.

· Follow all procedures in compliance of Accuenergy (Canada) Inc standard policy and operation regulations.

· Any other operation-related responsibilities may be added as company continues to grow.

Qualifications:

· Strong Product and technical knowledge

· Minimum 3 years of selling experience with strong sales record

· Ability to build and maintain strong Client relationships requiring deep technical and functional expertise

· Manage internal & dealer communications – for launch, change points, technical specs.

· Excellent analysis, and problem-solving capability – detailed root cause analysis

· Proactive approach to identify trends and address challenges

· Ability to translate technical concepts for non-technical audiences

We thank you for your interest in joining the Accuenergy team and for submitting your application for our positions.

We appreciate the time and effort you invested in your application. Please note that only candidates selected for the next stage of the hiring process will be contacted.

We value your interest in Accuenergy and wish you the best of luck in your job search.

Thank you once again for considering a career with us

Job Types: Full-time, Permanent

Pay: $39.46 per hour

Benefits:

- Dental care

- Discounted or free food

- Extended health care

- On-site parking

- Paid time off

- Vision care

Application question(s):

- Do you have a degree in Electrical engineering?

Education:

- Bachelor's Degree (preferred)

Experience:

- Business analysis: 3 years (preferred)

- Manufacturing: 2 years (preferred)

Work Location: In person