Field Service Technician - Rocky Mountains

Description Job Summary

: The Field Service Technician will support the pre-commissioning, installation, commissioning, yearly equipment maintenance, field operator training and warranty commitments at customer locations across the Rocky Mountains Region.

Responsibilities

- Create a positive customer experience at customer sites throughout the Rocky Mountains.

- Install, test, troubleshoot, and maintain Qnergy’s Instrument Air products and remote power generation.

- Perform remote field support, system and component testing.

- Write product and process documentation, and lead training sessions.

- Communicate manufacturing and engineering issues discovered in the field.

- Work as part of a cross-functional team to find solutions.

Requirements

Education & Experience:

- High school. diploma or equivalent required

- Valid drivers license and good driving record required

- 1+ year of field experience: experience servicing air compressors, HVAC, and other rotating power equipment preferred.

- Advantage to have a Post Secondary Technical diploma in engineering discipline (i.e. electrical, electronics, instrumentation, mechanical, etc.).

- Advantage to have any safety certifications such as First Aid/CPR, H2S Alive, Common Safety Orientation, Transportation of Dangerous Goods and WHIMS.

Skills & Abilities

- Knowledge of and hands-on experience implementing safe practices.

- Ability to read and understand mechanical drawings and other documents.

- Experience working on mechanical and electrical systems.

- Effective written and verbal communication skills, and excellent record keeping abilities.

- Self-directed, highly motivated and disciplined.

Work Environment

- Will be part of an on-call rotation requiring availability during non-standard hours.

- Extensive travel on short notice for extended time periods, including weekends and holidays.

- Outdoor exposure to varying PA weather conditions, including hot, cold, wet, and arid conditions.

- Work may be performed in areas where noise levels are elevated.

- Regularly required to perform a wide variety of physical Some lifting up to 80 pounds may be required.

- Regular use of computers is required.

- Requires presence in the office or on the job site.