Field Service Technician - Power Generation

ROLE SUMMARY: The Generator Technician is responsible for performing maintenance, diagnostics and repairs on generators as well as providing excellent customer service and keeping accurate records.

ESSENTIAL DUTIES:

- Perform generator preventive maintenance, inspections, and repairs

- Perform troubleshooting and diagnostic testing including alternators, wiring harness, safety devices, shutdown switches and battery systems

- Perform load-bank testing with full understanding of reactive/resistive testing

- Knowledge of ATS systems and Generator controls

- Repair and troubleshoot engines; Kohler, Cummins, Cat, Detroit Diesel, John Deere, Doosan, MTU & Volvo

- Communicate effectively with customers of varying levels of technical expertise to clearly explain issues, and solutions in a professional and courteous manner

- Communicate effectively and professionally with employees at all levels within the company as well as with equipment manufacturers and other vendors

- Maintain accurate records of all services performed, expenses and billable hours

- Mentor other service technicians by sharing knowledge and experience

- Additional duties as assigned

REQUIREMENTS/EXPERIENCE:

- Minimum of 5 years of experience in servicing, maintenance, diagnostics, and troubleshooting, repairing engines all fuel types, including transfer switches and/or switch gear

- Strong mechanical skills

- Able to read and work with the Electrician's Volts Multimeter

- Familiar with working tools and standard / metric conversions measurement

- Thorough understanding of mechanical and electrical theory and application

- Proficient using computers and field service software

- Work well under pressure, in all weather conditions, 24/7.

- Ability to handle multiple duties and tasks safely

- Must be able to safely operate heavy equipment as well as a forklift in accordance with OSHA regulations

- Ability to work independently with little or no supervision

- Must be able to travel

- Must be available and willing to work various shifts, weekends, holidays and participate in on-call rotations

- Organized and focused, manage time well and to insure all is accomplished

- Self-motivated, customer-service driven-technicians with a respected background of following established procedures as well as engaging in complex problem-solving to provide solutions to generator issues in the field

- If hired, must be able to verify eligibility to work in the United States and have a valid and clean Florida Driver’s License

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Work Location: In person