Field Service Technician

Overview and Purpose

Are you an experienced technical guru that can repair anything? Do you prefer working independently in a field environment where success depends on you? Do you thrive on making repairs correctly the first time while under pressure from customers who are counting on you to get it right? Do you value efficiency and getting the job done quickly? Do you plan out your work and think through important details before you start your work?

The Field Service Technician position exists to oversee and maintain power generation equipment on rent with customers in a designated region. This person will be responsible for maximizing equipment run time by performing maintenance as needed and ensuring that all equipment is always in proper working condition.

Responsibilities

- Perform preventative maintenance on industrial natural gas generators on customer locations. Basic maintenance items include:

- Monthly oil change, spark plug change, oil and air filters

- Overhead valve adjustments

- Checking batteries

- Washing of radiators

- Load bank testing

- Basic repair and maintenance of the following engine and electrical system components:

- Natural Gas Engine fuel systems

- Cooling systems

- Air injection systems (turbos, manifolds, etc.)

- Generator control panel troubleshooting

- Generator ends: diagnose 480V electrical output, check diodes, replace/tune automatic voltage regulators

- Maintain fit-for-duty status for each shift

- Regularly drive a company vehicle to visit customer sites

- Maintain a Safety-first culture that always ensures the protection and safety of Baseline employees and customers. This can include but is not limited to: attending customer safety meetings, auditing Field Service safety practices, frequently verifying that all work meets Baseline and customer standards, etc.

- Conduct work in accordance with company, customer, and industry safety standards to maintain an accident-free workplace

- Mobilization and demobilization of generators to and from well sites and be present to perform all startup functions: Tying in electrical cabling, fuel lines, and synchronizing if required

- Respond to call outs/alarms on a 24/7 basis while working or on call. Please note, work may include night time and weekend call outs

- Communicate professionally, efficiently, and frequently with customers (production foreman, pumpers, etc.) when issues arise

- Maintain sufficient parts inventory to meet planned and unplanned inventory needs

- Hookup and maintenance of natural gas, diesel, and propane fuel systems at well sites

- Assist other operating regions with repairs as needed, including travel to other regions on occasion to help with special projects or meet company repair goals

Qualifications

- Must be 21 years of age or older

- Must be able to pass a background and drug screen

- Ability to comply with all safe work practices, policies, and processes at all times

- Experienced background or trade school

- Electrical/generator troubleshooting & repair

- Engine overhaul

- Systematic troubleshooting/problem solving skills

- Basic computer skills

- Must have own hand tools (company provides specialty tools)

- Availability to work nights and weekends as needed

Benefits

- Medical, dental, and vision insurance

- Quarterly bonuses

- Annual boot allowance for all safety sensitive roles

- Career Advancement through Technical Training opportunities

- 401(k) retirement plan with company match

- Competitive paid time off including 8 paid holidays

Team Baseline Core Values

- Leadership: Plan frequently and set goals. Think critically all the time. Accept responsibility for your actions. Reject passivity. Confront conflict with people in a healthy way. Have an attitude of being teachable and open to feedback from managers and peers. Look for ways to serve others on your team.

- Trust: Earn the trust of others by always speaking truthfully.

- Communication: Talk to team members and manager frequently, don’t hide. Communicate openly about all problems and issues that arise. Know that what we say and how we say it matters.

- Responsibility: Own your part. Follow through with all issues and orders. Be on time. Act with urgency for customers and colleagues.

- Stewardship: Spend company money prudently. Spend your time at work prudently. Practice a high level of care for all company-owned property.

- Excellence: Have high standards of quality in workmanship and appearance. Act and speak professionally with colleagues and customers. Problem solve all the way through completion, do not quit. Use all technology and resources available to you.

- Safety: Think smart in all situations. Seek training and ask for help if you are unsure about a safety issue. Don’t take unnecessary risks.