Qnergy, Inc.

Field Service Tech II

Ogden, UT

About This Job

Description:

Job Summary: The Field Service Technician will support the pre-commissioning, installation, commissioning, yearly equipment maintenance, field operator training and warranty commitments at customer locations across Utah, Nevada, and Arizona.

Responsibilities:

•

Create a positive customer experience at customer sites throughout Utah, Nevada, and Arizona.

•

Install, test, troubleshoot, and maintain Qnergy’s Instrument Air products and remote power generation.

•

Perform remote field support, system and component testing.

•

Write product and process documentation, and lead training sessions.

•

Communicate manufacturing and engineering issues discovered in the field.

•

Work as part of a cross-functional team to find solutions.

Requirements:

Education & Experience:

•

Post Secondary Technical diploma in engineering discipline (i.e. electrical, electronics, instrumentation, mechanical, etc.).

•

Must have 1+ year of field experience: experience servicing air compressors, HVAC, and other rotating power equipment preferred.

•

Advantage to have any safety certifications such as First Aid/CPR, H2S Alive, Common Safety Orientation, Transportation of Dangerous Goods and WHIMS.

Skills & Abilities:

•

Knowledge of and hands-on experience implementing safe practices.

•

Ability to read and understand mechanical drawings and other documents.

•

Exceptional mechanical skills and experience with mechanical and electrical systems.

•

Effective written and verbal communication skills, and excellent record keeping abilities.

•

Self-directed, highly motivated and disciplined.

•

Ability to lead and direct training for customers.

•

Must be organized and able to multi-task in a changing environment without supervision.

•

Must have a professional presence, both online and in-person.

•

Must speak and hear clearly, both in-person and by telephone.

Work Environment:

•

Will be part of an on-call rotation requiring availability during non-standard hours.

•

Extensive travel on short notice for extended time periods, including weekends and holidays.

•

Outdoor exposure to varying PA weather conditions, including hot, cold, wet, and arid conditions.

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Work may be performed in areas where noise levels are elevated.

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Regularly required to perform a wide variety of physical Some lifting up to 80 pounds may be required.

•

Regular use of computers is required.

•

Requires presence in the office or on the job site.

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Field Service Tech II

About This Job

Description:

Responsibilities:

Requirements:

Education & Experience:

Skills & Abilities:

Work Environment:

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