Responsibilities
JOB DESCRIPTION
•Work closely with customer field representatives to effectively execute Cyclops Setting Tool operations on customer field locations
•Work closely with sales to support current and future customer relationships.
•Be the primary Onboard facilitator for the Permian, and other basins
•Provide field technical support to customers for Fortress Cyclops Setting Tools
•Make routine field visits to refresh WL on handling of the setting tool
•Initiate incident investigations and report up in timely manner
•Ability to manage operations from a time to time basis
•Have the ability to disassemble, clean, inspect, rebuild, and test Fortress Cyclops Setting Tools per the applicable Fortress Work Instructions
•Report all steps of the Fortress Cyclops Recycling Program through iFortress software
•Help ensure all new hires are onboarded, and are trained properly from technical perspective
•Ensure reporting of any field or technical issues are conveyed to management and sales team
•Help to ensure housekeeping is kept up to highest standard every day
•Maintains the highest level of professionalism and works with honesty and integrity, maintaining Customer Service
•Any other duty, responsibility, or task as assigned by supervisor
Skills Required
•Strong technical background working with downhole tools utilized in pump down operations, including wireline setting tools, frac plugs, and perforating guns
•Self-motivated and detail oriented
•Available to work weekends and holidays as needed to support customer field operations
•Excellent problem solving, interpersonal communication, and operational management skills
•Technical Sales experience is a plus
•Working knowledge of Windows 10 OS, Microsoft Office, and Prophet 21 ERP
•Proficiency with basic hand tools
•Ability to lift a minimum of 75 lbs