Field Quality Assurance Specialist

Join KTI Utility Services Inc. as a Field Quality Assurance Specialist on a Groundbreaking Project

KTI Utility Services Inc. is thrilled to announce a major 55-month initiative—the Water Metering Project—now underway across Calgary Alberta.

As we drive this innovation forward, we are actively seeking a Quality Assurance Specialist to support our dedicated team. This is a critical role for an individual who is passionate about ensuring high standards, maintaining compliance, and upholding excellence throughout every stage of the installation process.

In this role, you will be responsible for overseeing and verifying the quality of water meter installations and retrofits, conducting field audits to ensure all work meets safety, technical, and customer service standards. You will collaborate closely with installers and team leads to promote continuous improvement and adherence to best practices, while also professionally representing KTI when engaging with field teams and, on occasion, customers.

We’re looking for someone with a sharp eye for detail, strong communication skills, and a proactive approach to problem-solving. If you are a self-motivated professional who thrives in a fast-paced environment and is committed to quality, we want to hear from you.

Be part of this exciting transformation and help shape the future of utility services.

Why Join Us?

- Company Gas Card & Auto allowance

- Extended Health Benefits: Comprehensive coverage to ensure you and your family’s health and well-being are taken care of

- RRSP Matching: Secure your future with an RRSP plan matched by the company.

- Corporate Phone: Stay connected and equipped with a company-provided Phone to ensure you have everything you need to succeed

- Enjoy 3 weeks of prorated vacation

- Full-Time Employment: With EI and CPP deductions

Key Responsibilities Include

- Collaborating with project managers, field staff, and back office staff to identify and determine resolutions for any issues or discrepancies in work quality.

- Conduct field inspections to ensure compliance with quality standards and best practices. Inspections will be performed on both completed and in progress mater water meter installations.

- Verify proper installation of inside water meters, radio units, and associated components.

- Ensuring adherence to safety and environmental regulations across all project activities.

- Preparing detailed reports and documentation on inspections, audits, and corrective actions.

- Monitor field performance trends and provide recommendations for training and process enhancements.

- Actively identifying opportunities for continuous improvement to enhance operational efficiency.

- Perform other tasks as assigned by management to support operational goals.

- Safety audits on installers

- QA audits on installations

- Any other duties which may be assigned to you from time to time by your manager

What We’re Looking For

- Previous experience in field quality assurance, utility installations, construction, or a related field.

- Knowledge of water meter systems, radio technology, and general installation practices (preferred).

- Strong ability to identify technical issues and recommend corrective actions.

- Excellent communication and interpersonal skills to work effectively with field staff and management.

- Strong organizational and documentation skills.

- Ability to work independently, manage multiple priorities, and travel to job sites.

Mandatory Qualifications

- Valid driver’s license and a reliable vehicle.

- Clean criminal background check and driver's abstract.

Why This Opportunity Is Perfect for You

If you’re an individual who thrives on challenges, loves the idea of taking ownership, and is looking to make a lasting impact on a major project, this role is for you. Join us in shaping the future of the utilities sector while enjoying a supportive work environment, excellent benefits, and a role that allows you to grow.

Ready to take your career to the next level? Apply now and take the first step towards a rewarding career in a high-impact role!

KTI Utility Services is an equal opportunity employer that thrives in a diverse, barrier-free, and inclusive environment, welcoming applications from all.

Job Types: Full-time, Fixed term contract

Contract length: 55 months

Pay: $50,000.00-$58,000.00 per year

Benefits:

- Dental care

- Extended health care

- Mileage reimbursement

- Paid time off

- RRSP match

Application question(s):

- Do you feel comfortable submitting a clear criminal background check and drivers abstract?

Experience:

- Field Quality Assurance : 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Location:

- Chestermere, AB (preferred)

Work Location: On the road