Quality Specialist

POSITION OVERVIEW: The Quality Specialist is a hands-on role focused on resolving internal quality issues on the shop floor, supporting production teams, and ensuring corrective actions are implemented effectively. The position emphasizes problem-solving and follow-up. The position is responsible for preparation and review of PPAP documentation. This role offers the opportunity to make a direct impact on product quality and continuous improvement while working closely with production and engineering teams.

PRIMARY ACCOUNTABILITIES:

- Lead containment and corrective action activities for shop floor quality issues to ensure the product meets customer requirements.

- Conduct investigations using structured problem-solving methods (e.g., 5-Why, Fishbone).

- Partner with Production and Engineering to prevent recurrence of internal defects.

- Perform dimensional inspections and verification of product conformance using appropriate tools.

- Document quality issues, track follow-up actions, and ensure closure in a timely manner.

- Preparation of customer PPAP packages and related documentation.

- Participate in continuous improvement initiatives targeting scrap reduction and defect prevention.

- Train operators and quality staff in inspection practices and customer requirements.

- Communicate quality status and trends effectively to management and cross-functional teams.

- Collaborate with other team leaders to ensure resources and information are shared and used effectively to meet department needs and quality standards.

- Participate in team leadership meetings and trainings.

- Ensure all department actions are consistent with the QMS (Quality Management System).

EDUCATION AND EXPERIENCE REQUIREMENTS:

- Associate degree in a technical field or equivalent combination of education and relevant work experience in manufacturing quality.

- 3+ years of experience in manufacturing quality

- Strong knowledge of GD&T, blueprint reading, and measurement techniques.

- Experience with quality tools such as 8D, Fishbone, 5-Why, or equivalent root cause methodologies.

- Working knowledge of PPAP, APQP, control plans, and inspection records.

- Proficiency in Microsoft Office; SAP or similar ERP experience a plus.

- Hands-on experience with inspection equipment (CMM, calipers, micrometers, gauges).

- Excellent communication and collaboration skills.

- Ability to prioritize tasks and manage multiple projects under tight deadlines.

- Strong problem-solving mindset with initiative to drive issues to closure.

PHYSICAL & WORK ENVIRONMENT:

- Requires standing, walking, pushing, pulling, reaching, bending, and occasional lifting up to 25 lbs.

- Exposure to normal factory conditions (noise, heat, dust; PPE required).

- Personal Protective Equipment includes safety glasses, steel-toed boots, and ear plugs in required areas.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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