Expert Continuous Improvement Consultant

Requisition ID # 164023

Job Category: Human Resources

Job Level: Individual Contributor

Business Unit: Customer & Enterprise Solutions

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Enterprise Lean Office is responsible for the implementation of Lean across PG&E. Key focus on culture, process, and results of our Lean Operating System by training and coaching the organization to use our PG&E Lean Plays.

Position Summary

This position is responsible for facilitating the delivery of PG&E’s highest priority programs through process improvement, problem solving and managing key organizational relationships. In this role the candidate will drive performance management related to Enterprise and cross-company metrics through successful implementation of program and initiative objectives. This position will engage directly with Line of Business Management and in the day-to-day business to improve performance.

This position is hybrid, working from your remote office and your assigned location 2-3 days a week based on business needs.

Work location will be in Oakland reporting to the Oakland General Office. Some travel will be required across the PG&E territory based on business needs.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors.​

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

A reasonable salary range is: ​

Bay Area Minimum: $114,000

Bay Area Maximum: $182,000

Job Responsibilities

Serve as lean consultant to mid-level management to improve organizational performance, solve high visibility problems and eliminate waste in the organization.

Coach stakeholders on PG&E Lean 5 Plays: operating reviews (daily, weekly, monthly), lean visual management, problem solving practices, standard work and waste elimination

Facilitate trainings and workshops to build lean capabilities and drive towards waste elimination solutions

Work on complex problems that require in-depth analysis and collaboration to drive business results and solutions.

Work with client to develop Lean capabilities within their functional area at various organization levels

Drive waste elimination outcomes by identifying and categorizing waste, using A3 thinking, process mapping, value stream mapping and calculating financial savings

Lead ideation workshops that identify area for continuous improvement/waste elimination and develop initiative solutions.

Act as a thought leader, applying extensive unique process improvement expertise in the development of strategy or resolution of complex issues.

Mentor other process improvement staff in the development of subject matter expertise, growing knowledge in practice areas, relationship development, and strategy for resolution of complex issues

Qualifications

Minimum:

Bachelor’s degree in engineering, mathematics, statistics, human resources, change management, communications, organization development, or related field

7 years of relevant experience in the areas of Lean, organization change, program/project management, and/or operations management

Desired:

Demonstrated ability to develop and manage mid-level management relationships within complex environments.

Experience leading a large scale, cross functional lean initiative that delivered significant process improvement and financial savings

Ability to lead engagements that deliver complex strategy projects and initiatives with measurable results working across organizational boundaries and interfacing with senior executives.

Demonstrated ability to coach mid-level leaders on making fact-based and / or data-led decisions. As well as problem solve without bias or predetermined solutions.

Well versed in a breadth and depth of multiple process improvement methods, such as Lean Manufacturing, Lean for the Office, Six Sigma, Operational Excellence, Agile, etc.

Process Management Certification (Lean, Lean Six-Sigma, Six Sigma Black Belt or equivalent), Change Management Certification (expert level), and/or Project Management Certification (expert level)

Ability to work within deadlines and be flexible with changing priorities.

Strong communication skills – both written and verbal – with the ability to communicate effectively to technical and non-technical team members, as well as executive through field level positions within the company.

Knowledge of business finance processes and how to quantify savings in appropriate categories (capital vs. expense)

Expert level skills in the use of analytical tools such as Excel

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