Expeditor

The Expeditor will work with our Inside Sales & Purchasing team to create accurate and competitive quotes, provide follow-up and partnership to our established customer base, and assist sales team in product issues, expediting customer orders, vendor purchase orders and returns.

Essential Responsibilities:

- Dedicated support to answer or coordinate responses for all requests from the assigned customers.

- Ensure high levels of customer satisfaction through excellent sales service.

- Become familiar and stay knowledgeable on our inventory.

- Comply with inventory control procedures and RMA’s.

- Enter Quotes and Order, and order verification.

- Expedite orders and incoming PO’s and Sales orders.

- Advise sales of any changes on incoming PO’s and Sales orders

- Update Sales orders with any changes to customer information

- Other sales/expediting duties as assigned by manager.

Required Skills & Abilities:

- Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).

- Basic understanding of sales principles and customer service practices

- Solid communication and interpersonal skills

- Ability to perform under pressure

Education & Experience

- College degree preferred.

- At least two years of administrative experience is preferred