Energy /IT Solutions Analyst II | Information Technology

Date: May 2, 2025

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

Energy /IT Solutions Analyst II | Information Technology

What your day would be like:

You’ll play a key role in ensuring the reliability and efficiency of our critical AMI systems. Your day will involve supporting and maintaining the Advanced Infrastructure(AMI) Head-end systems. This role ensures the reliability, performance, and integrity of the system used to manage smart meters, collect meter data, and interface with MDMS, GIS and Outage Management system. You’ll collaborate with cross-functional teams to identify improvement opportunities, develop and implement solutions, and ensure the seamless operation of Meter 2 Cash systems

You are responsible for:

The kinds of people we want to talk to have done many of the following:

If you're passionate about using technology to support mission-critical energy operations and thrive in a collaborative environment, this role offers the opportunity to contribute to something essential every day.

Minimum Requirements

Energy /IT Solutions Analyst II | Information Technology

Preferred Special Skills, Knowledge or Qualifications

Major Accountabilities

1) Applies technical knowledge to process, provides support with, and solves broad software support requests within the energy management system (EMS), the supervisory control and data acquisition (SCADA) system, and other electric control center automation systems

2) Utilizes approved EMS and SCADA support delivery processes and tools providing input on identified flaws or adjustments

3) Participates in mid-level troubleshooting across most aspects of the SCADA system and leads basic level troubleshooting

4) Provides advanced service and implementation support (i.e., development, operation, and maintenance of operating systems software, network and/or configuration management and database activities for real-time computer systems, develops application programs for scheduling, monitoring, control, accounting, and analysis)

5) Develops statistics and performance reports in own practice area

6) Independently reviews and verifies low risk changes, and escalates as necessary

7) Migrates and deploys moderately complex solutions

8) Participates in on-call rotation to support operations and maintenance of the SCADA system during off hours

9) Suggests improvements that mitigate risks and create a more reliable and efficient electrical grid

10) May help train and assists entry level analysts

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace.

Home Based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

Job Segment: Nuclear, Energy