Tri-City Electrical Contractors, Inc.

IT Systems Analyst

LocationAltamonte Springs, FL
Job TypeFull-time

About This Job

MISSION:

Achieving excellence through discipline, innovation, and the growth of our employee-owners, creating lasting value with our business partners.

OUR CORE VALUES:

Safety: The principle that shapes our culture, values, and resolve. Vision: Driving excellence through innovation and employee growth. Transparency: We cultivate an environment of collaboration, accountability, and trust. Longevity: Lasting partnerships through consistent, exceptional, and tailored performance. Ownership: Our shared success reflects the commitment and discipline of our employee-owners.

JOB SUMMARY:

The Systems Analyst implements, maintains, and supports IT and informations systems to meet the business needs of the organization. They actively collect data, observe workflows and monitor activity to identify vulnerabilities or areas of improvement. This role requires a combination of technical expertise, business acumen, and strong communication skills.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Responsibilities of this position include, but are not limited to the following:

Identify, evaluate, and implement innovative solutions to enhance system functionality and performance.
Collaborate with stakeholders to understand business needs and translate them into technical requirements.
Analyze existing systems and processes to identify opportunities for improvement and optimization.
Conduct system testing and quality assurance to ensure solutions meet business requirements.
Provide technical support and troubleshooting assistance to end-users.
Stay up to date on industry trends and emerging technologies to recommend innovative solutions.
Document system requirements, designs, and processes for reference and training purposes.
Collaborate internally to ensure successful project delivery.


OTHER DUTIES AS ASSIGNED:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

SUPERVISORY RESPONSIBILITIES:

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.


REQUIRED EDUCATION AND EXPERIENCE:

Strong computer skills, including but not limited to Microsoft Office products (Excel, Word, PowerPoint, and Outlook)

Bachelor's degree in Computer Science, Information Technology, or related field experience
Proven experience as a Systems Analyst or similar role
Strong analytical, problem-solving, and critical-thinking skills
Excellent communication and interpersonal abilities
Proficiency in requirement-gathering techniques, process modeling, and documentation
Familiarity with project management methodologies and software development lifecycle
Ability to work effectively both independently and collaboratively in a team environment



PREFERRED EDUCATION AND EXPERIENCE:


Bilingual



PERSONAL ATTRIBUTES | SKILLS:

Supports our Mission Statement and Core Values.
Is honest and has the highest integrity.
Sets the example for others and is above reproach.
Ability to cope with job pressures in a constantly changing environment.
Interpersonal and intrapersonal skills.
Self-motivated.
Detail-oriented.
Positive and professional demeanor.
Strong problem-solving and critical thinking skills.
Able to handle and manage confidential information.



WORK ENVIRONMENT:

General Office Environment: This position operates in a professional office environment, using standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
Environmental Conditions: The work is performed indoors in a climate-controlled setting with minimal exposure to loud noise, temperature variations, or other environmental factors.



PHYSICAL DEMANDS:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
While performing the duties of this job, the employee is occasionally required to stand; walk, sit; use hands to finger, handle, or feel objects, keyboards, or office equipment, reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, talk and hear.
Light to moderate lifting is required.
Frequently required to reach with hands and arms and adjust body position to bend, stoop, stand, walk, turn, pivot, kneel, crouch, excavate, lift, carry, climb, and stand for long periods.
Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus, along with good eye-hand-foot coordination.
Requires ability to wear steel toe/composite/alloy work boots.
Requires the ability to wear Personal Protective Equipment (PPE) as required by location.
The ability to read and interpret data on computer screens and printed documents is essential.
Regular communication with colleagues, vendors, and other stakeholders requires the ability to exchange information effectively in both verbal and written form.



TRAVEL REQUIRED:

Travel is primarily local, although minimal out-of-area and overnight travel may be expected.

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