Endpoint Management Engineer

Location: Carmel, Indiana

Join our team as an Endpoint Management Engineer and help shape the future of our desktop environment. This role is ideal for someone who is not only proficient in tools like Intune, Ivanti, and Patch My PC, but also energized by identifying gaps, evaluating emerging technologies, and shaping the roadmap for the future of endpoint management and desktop automation. You'll serve as a trusted technical expert, leading the design, implementation, and optimization of desktop solutions that align with our evolving business needs. You'll collaborate closely with stakeholders to gather requirements, revamp configurations, and deploy scalable, secure, and reliable desktop environments.

We're looking for someone with deep expertise in tools like Intune, SCCM, Remote Customer Support, Ivanti, and Patch My PC. You'll use this knowledge to streamline processes, promote best practices, and drive innovation in desktop management. A key part of your role will include launching new tool instances and managing group policies to ensure consistent and effective configurations across the organization.

What you’ll do as MISO’s Endpoint Management Engineer:

- Design, implement, and optimize desktop configurations using tools such as Intune, SCCM, Ivanti, and Patch My PC to meet business needs and industry standards.

- Assess and optimize current toolsets and processes in the end-user computing space.

- Design and implement automation solutions to improve desktop and endpoint management efficiency.

- Lead the evaluation and adoption of new tools and technologies in areas like virtualization, security, and endpoint management.

- Develop a strategic roadmap that aligns with the organization’s future needs and industry trends.

- Stand up and integrate new instances of desktop management tools while maintaining reliable operations across critical systems and applications.

- Provide advanced troubleshooting and configuration support to ensure secure, stable, and scalable desktop environments.

- Manage and maintain group policies, leveraging deep technical knowledge to drive consistency and support organizational standards.

Skills/Experience we are looking for as our Endpoint Management Engineer:

- Bachelor’s degree in Technology, or related field, or a minimum of seven (7) years relevant work experience

- Proficient in key desktop management tools including Microsoft Intune, SCCM, Ivanti, Patch My PC, and Remote Customer Support, with advanced knowledge of group policy design and implementation

- A proactive mindset with a passion for building and improving technical environments.

- Advanced skills in writing, debugging, and executing PowerShell scripts to automate routine tasks such as device configuration, user management, and reporting

- Experienced in device hardening using NSA-approved and CIS standards, with a solid understanding of virtualization technologies and endpoint security strategies

Appropriate level will be determined based upon experience and knowledge.

The base salary compensation range being offered for this role is $120,000 - $139,000 USD annually. Base salary range for this position is included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, and qualifications/experience.

Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package, including 401k, vacation, sick and safe time, available on your first day of employment.

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Equal Opportunity Employer

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