E-Commerce Account Manager

ABOUT US:

For over 55 years, Tie Down has been a leading family-owned manufacturing company located in Atlanta, Georgia. With the help of our Engineering Team and our strong emphasis on R&D, we take pride in providing innovative solutions for diverse industries such as Safety, Roofing, Marine, Manufactured Housing and Agriculture. Today, we embark on a journey to revitalize our branding and enhance our presence across online and in-store retail customers, and we are seeking individuals who share our vision for the future. Join us and help drive our legacy of innovation into the future.

ABOUT THE ROLE:

We are looking for a driven, proactive, and eager-to-learn team member who’s excited to develop hands-on experience in eCommerce and big-box retail sales. This entry-level role supports our key accounts and eCommerce operations by helping manage product listings, support customer accounts, coordinate with internal teams, and contribute to new product launches.

You’ll work closely with customer service, planning, production, shipping, and marketing—getting a well-rounded view of how products move from our factory to major retailers like Home Depot, Lowe’s, Tractor Supply, and others. This role is ideal for someone who is detail-oriented, curious, and ready to jump in and grow with us.

This position is NOT REMOTE and is based in our Atlanta, GA office.

ROLE MISSION:

Support sales growth and strengthen relationships with key retail and eCommerce accounts while improving communications cross-departmentally within Tie Down to align with mutual goals.

RESPONSIBILITIES:

- Learn Tie Down’s product lines across multiple industries and assist in presenting them effectively to customers.

- Help manage day-to-day account activities, such as updating inventories, assisting with order processing, communicating with shipping, and supporting forecasting needs.

- Assist with adding new products to retailer catalogs (online and in-store) and maintaining product information.

- Collaborate with the marketing team to improve online listings, product pages, and digital content.

- Support marketing and sales initiatives such as promotions, review campaigns, and advertising efforts.

- Coordinate internally to ensure smooth communication between departments.

REQUIREMENTS:

- 1–2 years of professional experience preferred (internships welcome).

- Strong organization, time management, and willingness to take initiative.

- Interest in eCommerce, online marketplaces, or retail sales (Home Depot, Lowe’s, Tractor Supply, Ace Hardware, etc.).

- Basic experience with uploading or maintaining product data in any eCommerce system or PIM (Product Information Management System) is a plus.

- High attention to detail and a goal-oriented mindset.

- A self-starter with enthusiasm, curiosity, and a willingness to learn quickly.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

- 401(k)

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Ability to Relocate:

- Atlanta, GA 30336: Relocate before starting work (Required)

Work Location: In person