McLaughlin's Energy Services

Dispatcher Scheduler

LocationWaynesboro, PA
Job TypeFull-time
Salary$39,520-$49,920

About This Job

Job Title: Full Time Dispatcher and Scheduler Waynesboro, PA | Full-Time | $18–$24/hour (Based on Experience)

Join a Team That Delivers More Than Just Fuel

McLaughlin’s Energy Services is looking for a dependable and organized Dispatcher and Scheduler to join our growing team. If you're experienced in dispatching, customer service, and juggling multiple priorities in a fast-paced environment—we’d love to talk to you.


About Us:

For over 70 years, McLaughlin’s Energy Services has served Pennsylvania and Maryland with reliable fuel delivery and home comfort solutions. We’re a family-owned company known for excellent service, expert HVAC and generator installations, and a deep commitment to our customers and team. When you join McLaughlin’s, you’re not just taking a job—you’re joining a company that values trust, teamwork, and service.


What You’ll Do:


Dispatch & Scheduling

Schedule and dispatch service technicians for regular and emergency service calls
Coordinate technician routes and adjust for delays, call-outs, or weather
Monitor field activity and update records in our ERP system (Cargas)
Communicate clearly with field staff to ensure efficient workflow


Customer Service

Answer and direct inbound service calls
Gather service request details and assist new customers
Troubleshoot basic service issues and relay information to techs
Maintain a friendly, professional attitude—even under pressure


Admin Support

Enter accurate data into scheduling and service systems
Assist with billing, permits, and vehicle maintenance tracking
Help manage service counter and Point-of-Sale as needed
Support other departments to ensure a smooth daily operation


What You Bring:

Bonus if you have 2–5 years of dispatch, scheduling, or customer service experience
Experience with ERP or scheduling software (Cargas preferred)
Familiarity with Microsoft Office, Google Calendar, Gmail
Bonus if you have knowledge of propane, HVAC, fuel delivery, or fireplaces
Strong communication, problem-solving, and multitasking skills
Dependable, organized, and comfortable with fast-changing priorities
Must be available September through March (busy season)


Compensation & Benefits:

$18–$24/hour based on experience
Full-time, on-site position (Waynesboro PA)
Paid time off and holidays
Opportunity for advancement
Family-owned team environment
Training provided on our systems and services
Medical, Dental, Vision Benefits

How to Apply: Submit your resume directly through Indeed or drop it off at our office in Waynesboro, PA. Learn more about who we are at www.mclheat.com


Job Type: Full-time


Pay: $19.00 - $24.00 per hour


Expected hours: 40 per week


Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance


Schedule:

8 hour shift
Monday to Friday


Ability to Commute:

Waynesboro, PA 17268 (Required)


Ability to Relocate:

Waynesboro, PA 17268: Relocate before starting work (Preferred)


Work Location: In person

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