Job Title: Full Time Dispatcher and Scheduler Waynesboro, PA | Full-Time | $18–$24/hour (Based on Experience)
Join a Team That Delivers More Than Just Fuel
McLaughlin’s Energy Services is looking for a dependable and organized Dispatcher and Scheduler to join our growing team. If you're experienced in dispatching, customer service, and juggling multiple priorities in a fast-paced environment—we’d love to talk to you.
About Us:
For over 70 years, McLaughlin’s Energy Services has served Pennsylvania and Maryland with reliable fuel delivery and home comfort solutions. We’re a family-owned company known for excellent service, expert HVAC and generator installations, and a deep commitment to our customers and team. When you join McLaughlin’s, you’re not just taking a job—you’re joining a company that values trust, teamwork, and service.
What You’ll Do:
Dispatch & Scheduling
•Schedule and dispatch service technicians for regular and emergency service calls
•Coordinate technician routes and adjust for delays, call-outs, or weather
•Monitor field activity and update records in our ERP system (Cargas)
•Communicate clearly with field staff to ensure efficient workflow
Customer Service
•Answer and direct inbound service calls
•Gather service request details and assist new customers
•Troubleshoot basic service issues and relay information to techs
•Maintain a friendly, professional attitude—even under pressure
Admin Support
•Enter accurate data into scheduling and service systems
•Assist with billing, permits, and vehicle maintenance tracking
•Help manage service counter and Point-of-Sale as needed
•Support other departments to ensure a smooth daily operation
What You Bring:
•Bonus if you have 2–5 years of dispatch, scheduling, or customer service experience
•Experience with ERP or scheduling software (Cargas preferred)
•Familiarity with Microsoft Office, Google Calendar, Gmail
•Bonus if you have knowledge of propane, HVAC, fuel delivery, or fireplaces
•Strong communication, problem-solving, and multitasking skills
•Dependable, organized, and comfortable with fast-changing priorities
•Must be available September through March (busy season)
Compensation & Benefits:
•$18–$24/hour based on experience
•Full-time, on-site position (Waynesboro PA)
•Paid time off and holidays
•Opportunity for advancement
•Family-owned team environment
•Training provided on our systems and services
•Medical, Dental, Vision Benefits
How to Apply: Submit your resume directly through Indeed or drop it off at our office in Waynesboro, PA. Learn more about who we are at www.mclheat.com
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Commute:
•Waynesboro, PA 17268 (Required)
Ability to Relocate:
•Waynesboro, PA 17268: Relocate before starting work (Preferred)
Work Location: In person