Director - IT Service Delivery North America

Are you looking for that next step senior leadership role of being a North America IT leader with end-to-end delivery responsibility in a global multibillion dollar enterprise company? Are you looking for an opportunity to live in Raleigh, North Carolina?

Are you inspired and looking for an enterprise company that is investing and committed to our digital transformation journey and executing this in IT right now with big plans to transform our organization over the next 5 years?

Hitachi Energy Transformers- Business Solutions IT Organization is seeking a North America HUB IT Service Delivery Manager. The role will be based in our North America HQ in Raleigh, NC. The role is responsible for multiple factories and offices in USA, Canada, and Mexico for end-to-end IT service delivery.

This role is accountable for overall North America IT contribution and value-add to the business, translating business goals into IT landscape and ensuring effective implementation in partnership with Functional/North America organization. You support development and ensure communication and compliance of IT strategies/activities to maximize efficiency for North America/Factory IT and Business processes for technology tools.

Job Role Overview

As Director - IT Service Delivery North America you are responsible for developing, implementing and executing the IT delivery capability within hub area of responsibility to either plan, build, run or support IT solutions for a region with multiple function site offices and/or factories.

You are providing the interface to the business, consulting with the North America Business Unit leads, IT stakeholders and application owners within the business on IT-related topics. This position is a stakeholder facing role and requires management of expectations within the business.

You lead a multi-national team of managers and/or IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, possibly manage hosted IT resources and support global IT projects in respect of regional implementation. Act as an IT Business Partner for the related geographical management or for the appropriate regional management .

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Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

www.hitachienergy.com

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner.