Desktop Support Technician (On-Site)

LocationAustin, TX
Job Typefull_time

About This Job

At LCRA, we are looking for a Desktop Support Technician to support our employees computer needs. As a part of LCRA’s Digital Services team, your expertise will help support an organization that strives to enhance the quality of life of the Texans we serve. At an intermediate level, you will provide second- and third-tier technical computer support, such as configuration, installation and fixing computer hardware and software. Provide support to IT users for all aspects of end-user computing and desktop-based software as well as back up support for audio/visual support, located in Austin LCRA service area. You will have the opportunity to participate in the testing and evaluation of new systems and applications and support mobile work force. You will be asked to document solutions to problems and develop end-user guidelines. This position requires knowledge and experience in understanding an enterprise environment but is still building higher-level knowledge and skills. You can expect to receive a moderate level of guidance and direction from supervisor, manager and/or more experienced colleagues.

You Will Be Trusted To

Perform intermediate computer hardware, software and peripheral, installations, and configurations (i.e. monitors, keyboards, scanners, disk drives, etc.).
Provide computer imaging of Windows and Apple Devices.
Perform installation, configuration, maintenance and support of printers
Provide Audio/visual technical support for meeting rooms occasionally
Respond to incidents concerning computer operation and remediate hardware, software issues
Provide updates, status and completion information to supervisor and users via Microsoft Teams, e-mail, phone, or in-person. Update problem call tracking system.
Perform troubleshooting of connectivity problems such as LAN connections, WiFi, Bluetooth, air-cards, VPN connections and serial communications.
Perform hardware asset inventory control procedures.
Serve as a technical resource on project teams.
Perform work by traveling independently or with a small crew to various locations (substations, power plants, water systems, meeting facilities, etc.) as scheduled.

This general description only includes some job requirements and does not imply that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow or perform other job-related duties as requested by supervisor or management.

You Qualify With

Four or more years of experience in providing technology customer service, supporting client computer hardware, client computer software or peripherals such as mobile devices or audio/visual technology or other relevant experience. A degree(s) in computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience.
Driver's license


You Are a Great Fit With

Have great customer service skills.
Experience working in a corporate environment.
Attentive to detail and self-motivated


You Gain

Competitive salary & medical, dental, vision and legal insurance
Paid time off, including time for vacation, sick and family care leave
401(k) match up to 8% that includes a student loan 401(k) contribution program option
Life and disability insurance
Wellness program including wellness incentive
Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.

Equal Opportunity Employer

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email lcra.benefits@lcra.org . Reasonable accommodations will be determined on a case-by-case basis.

Similar Jobs

company-logo

Desktop Support Technician (On-Site)

Lower Colorado River Authority
Job TypeFull-time
 
Austin, TX
4 days ago
company-logo

Desktop Support Technician (On-Site)

LCRA
Job Typefull_time
 
Austin, TX
4 days ago
company-logo

Desktop Support Technician

LS Power
Job Typefull_time
Salary
$61400 - $94070
Pasadena, CA
11 days ago
LP

Desktop Support Technician

LS Power Development, LLC
Job TypeFull-time
Salary
$61400 - $94070
Pasadena, CA
11 days ago
company-logo

Desktop Support Technician

Engie
Job TypeFull-time
Salary
$61400 - $94070
Pasadena, CA
16 days ago
company-logo

Technician, Desktop Support

Elk Valley Resources
Job Typefull_time
Salary
$51457.73 - $63441.04
Sparwood, BC
11 days ago
company-logo

Desktop Support Technician II

Hunt Oil Company
Job Typefull_time
 
Dallas, TX
10 days ago
company-logo

Service Desk/Desktop Support Technician

Inframark
Job TypeFull-time
 
Katy, TX
2 days ago
company-logo

Desktop Support Specialist

Centrica
Job TypeFull-time
Salary
$90000 - $140000
Queens, NY
14 days ago
company-logo

Help Desk Support Technician

Pacific Steel & Recycling
Job TypeFull-time
 
Great Falls, MT
18 days ago
company-logo

Sr IT On-Site Support Technician

Delek US
 
Wichita Falls, TX
25 days ago
company-logo

Desktop Support

Everlight Solar
Job TypeFull-time
Salary
$40000 - $50000
Madison, WI
26 days ago
company-logo

Desktop Support Manager

PSEG
Job Typefull_time
Salary
$129000 - $211900
Bethpage, NY
10 days ago
company-logo

Desktop Support Manager

PSEG Long Island LLC
Job Typefull_time
Salary
$129000 - $211900
Bethpage, NY
15 days ago
company-logo

Desktop & Mobile Support Specialist 4

CPS Energy
 
San Antonio, TX
18 days ago
company-logo

IT Desktop Technician

Coos-Curry Electric Cooperative, Inc.
Job TypeFull-time
 
Port Orford, OR
1 day ago
VS

Help Desk Technician

V-Tech Solutions
Job TypeFull-time, Contract
Salary
$52000 - $54080
Birmingham, AL
4 days ago
company-logo

Help Desk Technician

Versabar, Inc
 
Houston, TX
11 days ago
company-logo

Help Desk Technician

TETRA Technologies, Inc.
Job TypeFull-time
 
The Woodlands, TX
11 days ago
company-logo

HELP DESK TECHNICIAN

Lehigh County Authority
Job TypeFull-time
 
Allentown, PA
17 days ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

PIDC
Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, PA
about 2 months ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, PA
5 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, TX
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, TX
about 2 months ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, TX
22 days ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, NM
15 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, LA
4 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, TX
2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, TX
about 1 year ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, TX
about 2 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, TX
2 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, OK
3 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, TX
6 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, PA
5 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, PA
4 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, TX
about 2 months ago
company-logo

Civil/Structural Designer

Dudley Staffing
Job TypeFull-time
Salary
$30 - $60
Canonsburg, PA
5 months ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
28 days ago
company-logo

E & I - Office/Field Administration

Surepoint Group
Job Typefull_time
 
Grande Prairie, AB
17 days ago
company-logo

Financial Analyst

Third Coast
Job TypeFull-time
 
Houston, TX
5 months ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.