Customer Service Tech II (Class B Gas Fitter)

Pacific Northern Gas Ltd. (PNG), a subsidiary of TriSummit Utilities Inc., owns and operates natural gas processing, transmission and distribution systems in British Columbia’s lower Peace, west central, and north coast regions. PNG’s western transmission system extends from the Enbridge gas transmission system north of Prince George and along the Highway 16 corridor to Terrace and then onto the port communities of Kitimat and Prince Rupert, providing gas transportation and service to twelve communities and a number of industrial facilities. In the Province’s northeast, Pacific Northern Gas (N.E.) Ltd., a subsidiary of PNG, provides gas processing, transmission and distribution service in the Dawson Creek, Fort St. John and Tumbler Ridge areas.

PNG's Operations department in the Northwest has an immediate opening for a qualified Customer Service Tech II (Class B Gas Fitter) in Terrace BC.

Wage Rate:

- $47.47 an hour as per collective agreement. At November 2025, this will change to $48.89

What You Will Do:

- Repair and make adjustments to residential and commercial equipment on customer

premises, install and maintain gas measurement and pressure regulations equipment on

customer premises and monitor and assist in the installation and maintenance of gas

pressure regulation equipment at Company Regulating stations. Operate and maintain a

stand-by station for emergency or peak shaving (Prince Rupert area).

- Promote the sale of gas, complete sign-ups of new customers, read meters, investigate

reports of gas leaks, perform routine safety inspections on customer premises and take

action to protect the public from any unsafe act or condition pertaining to the distribution

of natural gas within his/her authority.

- Assist other Company personnel as directed and prepare all required documents and

paperwork relative to sales and service duties.

- Provide training and direction to subordinate Customer Service Technicians.

- Perform stand-by duties and carry a pager or cell phone.

- Assist and temporarily perform Customer Service Representative duties.

- Respond to emergencies on the distribution system and direct and carry out appropriate

actions involving damage to the system or the escape of gas.

What You Will Need to Succeed:

- Hold a valid Class GBEE B.C. Gas Fitters License and have successfully completed the

two-year Gas Fitters Apprenticeship Program or other Company recognized training

program.

- Be competent in technical aspects related to public safety, customer relations and the

welfare of the Company’s property.

- Electrical endorsement required for Class GBEE ticket holders.

- Experience in electronics, appliance repairs and trouble shooting

INCLUSIVE WORKPLACE

At PNG, we are dedicated to an inclusive workplace that celebrates the unique strengths, perspectives, and experiences of all our employees. We believe that our differences empower us to become a stronger team, leading to better decisions, innovation, and business results.

READY TO JOIN US?

If you are eager to be a part of our team and make a difference in the energy industry, please submit your resume in confidence through our career page. We look forward to receiving your application!

This position is within our bargaining unit (IBEW)