Customer Service Representative/Springdale Quarry

Job Description

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.

Rogers Group is currently seeking candidates for our

position at our quarry in

. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures; requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our Truck Scale system, take customer orders, dispatch trucks as backup for other on site staff.

- Minimum starting wage $18/hr

- Full Time/ Permanent

- Must be willing to work overtime

- Occasional Saturday required

Job Requirements

- Provide friendly, professional, and thorough customer service

- Manage onsite processes related to payroll and other weekly site processes

- Take and input customer orders

- Dispatch trucks for delivery of materials

- Assist sales staff with customer service responsibilities

- Promote team atmosphere at location and across the division

- May be called upon at the discretion of Managers to perform other duties

Qualifications

- High school diploma required

- Previous experience CSR/dispatch a plus

- Previous experience processing payroll a plus

- Proficiency with Microsoft Office applications

- Excellent customer service skills

- Detail oriented with a high degree of accuracy with the ability to multi-task

- Ability to work with minimal supervision

- Excellent communication skills both oral and written

- Must be able to pass a pre-employment drug screen

- Must provide valid I9 documentation of worker eligibility

Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:

- Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.

- Company provided Group Life and Accidental Death & Dismemberment insurance.

- Retirement 401(k) with company contribution and match at one year of service.

- Company provided Short- and Long-Term Disability.

- Paid Holiday’s including Christmas shutdown between Christmas and New Years Day.

- Paid vacation available after 180-day probationary period and accrued based on years of service.

- Annual performance-based merit increases.

- Career growth/advancement opportunities.

RGI EEO Statement

All applications are accepted online at www.rogersgroupinc.com .

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

All applications are accepted online at www.rogersgroupinc.com .