Customer Service Representative

WPS, a subsidiary of WEC Energy Group, is seeking Customer Service Representatives in our Green Bay, WI location.

Pay & Benefits:

Benefits include:

Job Summary

Do you enjoy guiding customers and taking control of various situations in order to resolve issues efficiently while giving customers what they need?

If so, a career at Wisconsin Public Service in the Green Bay Customer Care Center may be a fit for you! We focus on first contact resolution to ensure customer satisfaction, as our #1 goal. This position has a direct impact on the energy that people in our communities use every day.

As a Customer Service Representative, you will be responsible and empowered to take on questions and concerns from our customers. The Customer Care Center operates 24/7 to ensure customers have energy related solutions.

Various shifts are available and candidates must be flexible and available to work any shift that is assigned to them.

Please join us and apply today!

Tentative Start Date: September 2, 2025

Job Responsibilities

Minimum Qualifications

Preferred Qualifications

Testing Requirements

End Date: 08/03/2025

Minimum Posting Range: $21.96

Maximum Posting Range: $30.26

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Learn more at Careers

Legal authorization to work in the United States is required. We will not sponsor for Employment visas, now or in the future, for this job opening.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.

EEO/AA policies and statements