Your Home Solar is East Tennessee's #1 residential solar contractor. We are dedicated to excellence, transparency, and providing the best warranties in the industry. Join our passionate team and contribute to a sustainable future by helping homeowners transition to solar energy.
Position Overview:
We are seeking a highly motivated and experienced Customer Service / Appointment Setter to join our team. The primary responsibility of this role is to follow up with company-generated leads and schedule appointments for free home solar evaluations. This is an in-office position, sharing a private office with one other person.
Key Responsibilities:
•Follow up with leads to schedule home solar evaluations.
•Work closely with homeowners to understand their needs and schedule appointments.
•Maintain accurate records using CRMs like SalesForce, GoHighLevel, or ServiceTitan.
•Provide exceptional customer service and maintain a high level of professionalism.
Qualifications:
•Experience in customer service and appointment setting, preferably in the residential sector.
•Strong working knowledge of CRMs (SalesForce, GoHighLevel, ServiceTitan).
•Excellent communication and interpersonal skills.
•Ability to work in a Windows PC environment.
•Highly organized and detail-oriented.
Why Join Us?
•Be part of a leading company in the solar industry.
•Competitive salary and a supportive work environment.
•Opportunity to make a meaningful impact on the environment.
•Work in a collaborative team that values transparency and quality.
Job Type: Full-time
Pay: $20.61 - $23.05 per hour
Expected hours: 40 per week
Benefits:
Shift:
People with a criminal record are encouraged to apply
Ability to Commute:
•Knoxville, TN 37915 (Required)
Ability to Relocate:
•Knoxville, TN 37915: Relocate before starting work (Required)
Work Location: In person