Curtis Power Solutions

Customer Service Representative

LocationBaltimore, MD
Salary$50,000

About This Job

Service CoordinatorCurtis Power SolutionsBaltimore, MDCompensation contingent on experience and skill level beginning at $50,000+

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Service Coordinator at our location in Baltimore, MD. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.Key Responsibilities

Provide administrative assistance to support the service team
Support the complete repair process including opening repair orders, coordinating with the field technicians, communicating repair cost & time estimates to customers, and repair order billing
Promptly address and resolve customer concerns and service follow-up issues
Excellent customer service skills
Maintain open communication with field technicians, management team and customers regarding job status
This position requires occasional driving


Why Indel Power Group

Competitive compensation package, DOE
Monthly performance incentives
Rewarding work environment
Opportunities for relocation & advancement
Long established, family-owned business


Indel Power Group offers

Excellent medical, dental, & vision coverage
Short-term/long-term disability and employee life insurance
401k, with matching
Employee Assistance Program (EAP)
Paid Annual Leave
Paid Holidays

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


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