Jones Petroleum

Customer Service Representative 3rd Shift

Flowery Branch, GA

Part-time, Full-time

$22,880-$27,040

About This Job

Job Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our store team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met. Your ability to communicate effectively and handle inquiries will play a crucial role in enhancing customer satisfaction and loyalty.

Duties

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Respond to customer inquiries in a timely and professional manner.

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Provide accurate information regarding products and services to assist customers in making informed decisions.

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Handle cash transactions and ensure accurate cash handling procedures are followed.

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·Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable experience for all customers. Respond to customer requests in a timely and efficient manner. Engage each customer genuinely and thank them for their business.

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Collaborate with team members to resolve complex customer issues efficiently.

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Uphold company policies and procedures while ensuring a positive customer experience.

Skills

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Experience in customer service or customer support roles is preferred.

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Ability to handle cash transactions accurately and responsibly.

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Proficiency in using computerized systems for record keeping and data entry.

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Bilingual abilities are a plus, enhancing communication with diverse customers.

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Sales experience is beneficial for promoting products effectively.

Join us as we strive to provide outstanding service that exceeds our customers' expectations!

Job Types: Full-time, Part-time

Pay: $11.00 - $13.00 per hour

Expected hours: 16 – 38 per week

Benefits:

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401(k) matching

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Dental insurance

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Flexible schedule

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Health insurance

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Paid time off

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Vision insurance

Shift:

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Overnight shift

Ability to Commute:

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Flowery Branch, GA 30542 (Required)

Work Location: In person

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