Customer Service Planner

About Us

UNS Energy Corporation , headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc. , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

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Our culture is rooted in shared core values that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

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Hear from some of our employees, here and here .

Job Description - Customer Service Planner

NOTICE OF VACANCY - INTERNAL & EXTERNAL

CLOSES: 2/19/2025

Position Title

Customer Service Planner - Electric

Business Reporting Unit

UNSG Nogales Elect Contr

FLSA Status

Non-Exempt

Level

Non-Manager

EEOC Category

Professionals

EEOC Job Group

Service Consultant

Does this position involve transmission and/or marketing functions? - TRM, MKT, or N/A

No

CIP status - Cyber, Physical, Both or Neither (Select one)

Neither

Job Code

NG021

Safety Sensitive

Yes

Last Business Unit Review

04/27/2021

Job Summary

Meets with customers & contractors to plan and estimate proposed construction, mainline extensions, etc. Acts as a liaison between company & outside agencies such as City, County & State governments. Compiles information for the completion of various documents & reports associated with gas and electric construction. Work in GIS & AutoCad. Must become familiar with all applicable laws, codes, and regulations that pertain to construction, maintenance, and service in the gas and electric utility industry. Perform other duties as assigned by Supervisor.

Job Responsibilities

Additional Requirements

High School diploma or equivalent. Good written and verbal communication skills. Good computer skills including Microsoft Word and Excel. Experience with AutoCad or GIS preferred. Knowledge in areas of Engineering and Accounting also a plus. Must be able to work in all types of weather conditions. This job requires some after hours and weekend call out duties. Must possess a valid AZ Drivers license. The incumbent may be required to perform an operational, maintenance and/or emergency function. Such function may be in a safety sensitive role during the course of the calendar year and might include receiving and acting upon product release calls .

All employees are expected and required to adhere to the Company Code of Ethics and Principals of Conduct.

Starting pay rate: $25.32/hr

Pay Rate: $25.32

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

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