The Company –
GPM, Inc. (GPM) is a closely held corporation, established in 1978, with over 50 employees. The corporate office and manufacturing facility is in Duluth, MN. The company has sales offices throughout the United States. GPM is a manufacturer of industrial pumps including the world’s toughest and most-reliable submersible slurry and dewatering pump, the GPM-Eliminator, as well as a leading rotating equipment solution provider. Through a combination of direct sales, distributed products and world-class service and repair, GPM serves customers in numerous industries.
Position Description –
The Service Planner is responsible for ensuring that all required information is communicated with Service Team and Service shop activities are accurate and passed through accordingly in a timely fashion. The Service Planner shall also be responsible for working with the Service Technicians, Service Coordinators, Service Processing Specialist, and the Shop Supervisor to accurately and efficiently move repairs through the service process to meet customer expectations.
Qualifications –
Required Experience and Skills:
•High school diploma or equivalent required and a two-year trade degree or equivalent preferred, but not required.
•Critical thinking and problem-solving skills.
•2-3 years of experience with industrial equipment preferred, but not required.
•A positive attitude and willingness to interact with customers, vendors, and team members.
•Customer Service and Project Management experience preferred.
•Proficiency in all Microsoft Office applications.
•Excellent organizational and time management skills.
•Effective communication skills.
•Sense of ownership and pride in your performance and its impact on the company’s success.
•Unquestioned moral and ethical behavior.
Responsibilities –
•Issuance of RGA’s (Return Goods Authorization).
•Receive pump (pump Intake).
•Trigger sand blasting scheduling.
•Create SRVQ in BC, open CRM case, create traveler and Folder in SharePoint.
•Add SRVQ to "Planner" include failure mode and/or special instructions.
•Schedule Disassembly, Clean and Inspection of Repairs on Service Planner.
•Review and schedule part procurement from warehouse for repairs.
•Confirm assembly of SRVO with Service Shop Supervisor (scheduling assembly on planner).
•Schedule Painting and Logistics of repairs.
If you are ready to take your career to the next level with a dynamic team dedicated to innovation and quality, we invite you to apply for the Planner position at GPM, Inc. today!
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
•Employee assistance program
Schedule:
License/Certification:
•Driver's License (Preferred)
Ability to Commute:
•Duluth, MN 55811 (Preferred)
Ability to Relocate:
•Duluth, MN 55811: Relocate before starting work (Required)
Work Location: In person