Customer Service Associate

Job Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers. The ideal candidate will possess strong communication skills and a passion for helping others, ensuring that every customer has a positive experience.

Duties

- Provide outstanding customer service by assisting customers with inquiries and resolving issues promptly.

- Maintain a clean and welcoming environment for customers, adhering to company policies and procedures.

- Communicate effectively with customers, demonstrating excellent phone etiquette when necessary.

Requirements

- Previous experience in customer service is preferred.

- Familiarity with pre-engineered metal buildings is a plus.

- Strong communication skills, both verbal and written, are essential for effective interaction with customers and team members.

- A positive attitude and the ability to work well with others are crucial for success in this position.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Shift:

- Day shift

Ability to Commute:

- Muscle Shoals, AL 35661 (Required)

Ability to Relocate:

- Muscle Shoals, AL 35661: Relocate before starting work (Required)

Work Location: In person