SSI Petroleum

CSR-Billing Representative

Riviera Beach, FL

Full-time

$45,760-$49,920

About This Job

Customer Service Representative Responsibilities

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Maintaining a positive, empathetic, and professional attitude toward customers and peers always.

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Communicating with customers through various channels.

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Knowing our products inside and out so that you can answer questions.

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Processing orders, forms, applications, request, sending/entering email orders, daily deposits are scanned, update spreadsheets accordingly.

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Keeping records of customer interactions, transactions, comments, and complaints.

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Communicating and coordinating with colleagues as necessary.

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Answering inbound and outbound calls and directing the calls to the proper channels.

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Providing administrative and clerical support by ensuring company orders are processed timely and accurately.

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Process fuel billing.

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Must be detailed oriented.

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Other duties will include but not limited to, assisting our Compliance and Dispatch Managers as needed.

Customer Service Representative Requirements:

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Communications skills and prior customer service experience a plus

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High school diploma, general education degree, or equivalent.

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Experience with MS office applications: Outlook, Excel, and word.

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Experience with computerized order entry system a plus.

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Must be a multi-tasker in a fast-paced environment.

Please send your resume to the HR Manager vprescott@ssipetro.com About SSI Petroleum:

SSI Petroleum is a wholesale petroleum distributor of fuels & lubricants located throughout Central and South Florida. Family owned and operated since 1964, we specialize in providing our customers with affordable solutions to their energy needs. We offer a wide variety of quality products specifically formulated to cover an extensive range of industries and businesses. A recognized industry leader for over 50 years, SSI is dedicated to providing our customers with excellent customer service, reliable support and over 150 combined years of industry expertise. We operate 24 hours a day, 7 days a week, 365 days a year in order to ensure your business has what it needs, when it needs it. At SSI Petroleum, we pride ourselves on creating successful and lasting partnerships with our customers and strive to contribute to the success of your business!

CSR-Billing Representative

About This Job

Customer Service Representative Responsibilities

•Process fuel billing.

Customer Service Representative Requirements:

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