Job Summary
We are seeking a motivated and customer-oriented Counter Sales Representative to join our team. In this role, you will be the first point of contact for walk-in customers, providing exceptional service while assisting with their inquiries and sales needs.
Duties
•Minimal quoting for direct counter-sales
•Order entry - creating sales orders in accordance with customer needs
•Correct any discrepancies between sales orders
•Help facilitate credit card/cash payments
•Communicate with customers on order status
•Handle shipment documentation
•Route drivers to staged pick up areas
•Manage and direct phone calls; includes answering calls, forwarding phones, taking messages, and screening calls
•Organize and maintain cleanliness of common areas
•maintain and manage accurate office supply inventory
•Comply with all HSE, QMS, and all policies at Tube Supply
•Provide backup coverage for Sales Manager
•Cross train on order entry duties globally
•Support Operations teams with tasks as needed
•Support Branch Manager with special projects
Qualifications
•Minimum 3 years of experience in a Sales Assistant or similar role
•Ability to work in a fast-paced environment
•Proficient at data-entry
•Strong customer service skills
•Excellent problem solving skills
Join our team as a Counter Sales Representative where you can grow your career while providing outstanding service to our valued customers!
Job Type: Full-time
Expected hours: No less than 40 per week
Benefits:
•Employee assistance program
•Flexible spending account
Schedule:
Work Location: In person