Communications Specialist

Overview Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do.

Comprehensive Benefits Package

Doyon, Limited offers a highly competitive benefits package that make up a significant portion of an employee's total compensation. Eligible employees may participate in the following benefits (these details are for informational purposes only and are subject to any policy or plan changes):

- Paid Time Off (PTO)

- Paid Holidays

- Medical Insurance

- Dental & Vision Insurance

- Flexible Spending Accounts (FSA) & Health Savings Accounts (HAS)

- Life insurance

- Short and Long-Term Disability

- 401(k) Plan & Employer Match

- Profit sharing

- Employee Assistance Program

- Tuition Assistance

- JOB SUMMARY: Under the supervision of the Communications Manager, the Communications Specialist will assist in carrying out the department's strategic initiatives and informing Doyon shareholders about corporate activities, operations, and goals. Additionally, the Communications specialist will inform employees about corporate operations and goals while conducting effective marketing and advertising to educate and inform the public about Doyon and its role in the statewide and national community.

Responsibilities

ESSENTIAL FUNCTIONS:

- Responsible for creating, scheduling, and updating content posts, including advertisements and contests, and monitoring analytics of Doyon's social media accounts

- Manage corporate digital assets

- Support the creation and management of content for the corporate website and employee portal

- Support the newsletter process, including drafting content, supporting the timeline, and assignments. This includes researching, interviewing, drafting, and editing newsletter articles

- Participate in community activities, network groups, and related organizational events

- Answer shareholder and other inquiries received via email, phone, social media, or website

- Some travel is required

- Other duties as assigned

Doyon Limited Core Competencies

- Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.

- Corporate Values- Understand, embrace, and integrate Doyon's corporate values into everyday duties and responsibilities.

- Customer Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients.

- Safety and Security – Promotes a safe work environment for co-workers and customers.

- Teamwork – Resourceful team player that builds, strengthens and maintains collaborative relationships with others inside or outside the organization.

Job-specific Competencies

- Administrative Skills- Performs a variety of responsible and confidential office, clerical, and professional administrative duties.

- Attention to Detail- Ensures one's own and others' work and information are complete and accurate.

- Communication Skills- Listens, writes, speaks effectively, and positively relates and interacts with co-workers and others.

- Decision-Making- Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.

- Dependability- Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale.

- Planning and Organizing- Systematically develops plans, prioritizes, organizes, and manages resources in order to accomplish business goals within a specific time period.

- Problem Solving – Anticipates and identifies problems, distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity, and risk.

- Research Skills - Searches, finds and evaluates information sources.

- Time Management- Manages time effectively when accomplishing tasks, projects, and goals.

- Willingness to Learn- Willing to learn new skills or techniques to meet the demanding changes of job duties and responsibilities.

- SUPERVISION: This position has no supervisory responsibilities.

Qualifications

REQUIRED QUALIFICATIONS:

- Bachelor's degree in marketing, communications, public relations, or related field

- One year of relevant experience may be substituted for each year of the education requirement

- Proficient MS Office Products, Adobe InDesign, and Photoshop

- Experience with the Associated Press writing style

- Experience with graphic artwork

- Two (2) years of experience working with basic PC proficiency and familiarity with Microsoft Word, Excel, and Outlook

- Must have excellent communication, customer service, and project organizational skills

- WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities.

- PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].

- REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

- PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

_This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments._

_A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities._