eCommerce Solutions Specialist

LocationUnited States, United States
Job TypeFull-time
Salary$60,000-$65,000

About This Job

We are AMP – a platform of interconnected, high-performance solutions built to power and scale eCommerce businesses on Shopify.

Founded by two successful 2nd-time entrepreneurs: Cameron Priest (Founder/CEO of TradeGecko – exited to Intuit (QuickBooks) for $100M in 2020) and Patrick Barnes (Founder/CEO of Advocately – exited to G2, ex-TradeGecko)
Trusted by 20K+ eCommerce merchants globally
Well-funded and backed by South-East Asia’s largest Venture Capital firms
Just over 2 years into our journey of hyper-growth
1 platform, 3 apps: Lifetimely, Upsell, Back in Stock

Location Requirement: This role is only open to candidates located in the Pacific Time Zone (PST)

We are looking for a eCommerce Solutions Specialist

Join a dynamic, forward-thinking team that’s revolutionizing how businesses optimize revenue and customer data. We’re looking for a go-getter who thrives in a fast-paced environment and has wants to sit at the intersection of sales, product, and customer success to drive adoption of our platform solutions. This hybrid role is ideal for someone who geeks out over eCommerce trends, new technology, and technical problem-solving—partnering with our customer success managers to lead product demos for merchants while owning the technical implementation of our apps to ensure merchants maximize the platform’s value.


What you'll do:

Lead engaging product demos and articulate how AMP helps merchants increase AOV and revenue.
Own customer onboarding, ensuring seamless technical implementation and troubleshooting.
Identify and resolve onboarding roadblocks to drive adoption.
Collaborate with sales and product teams to optimize merchant success.
Advocate for customer feedback, providing key insights to improve the platform.
Identify and engage high-potential merchants to expand AMP adoption.

About you:

Technical aptitude – skilled in app implementation, troubleshooting, and basic coding (JavaScript & CSS a plus!).

Commerce expertise – experience with Shopify or similar platforms.
Strong communicator – ability to simplify technical concepts for merchants.
Passion for eCommerce and tech – excited about industry trends and innovation.
Grit & Growth Mindset – you’re hungry to grow with us and push through challenges.
Bias for action – push merchants forward and make confident, independent decisions.
Go-getter mentality – proactive, fast learner, and thrives in a fast-paced environment.

What’s in it for you:

Flexible work locations & productivity allowance/budget to help set up a great work space

Competitive compensation package
Annual offsites - our last one was in Singapore!
Comprehensive health insurance
Generous holidays and leave
Unlimited book budget
Opportunity to work with a dynamic, diverse/global, and talented team of professionals.
Fast-paced, collaborative work environment where your ideas and contributions are valued.

If you’re excited about eCommerce, love helping brands scale, and have a technical edge, we’d love to meet you!

Apply now and let’s build something amazing together.

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