Pacific Gas and Electric

Claims Investigator

LocationOakland, CA
Job Typefull_time
Salary$75,000-$113,000

About This Job

Requisition ID # 166275

Job Category: Legal

Job Level: Individual Contributor

Business Unit: Gen Counsel, Ethics, Risk & Compliance

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Law Department provides timely, efficient and business-focused legal services to the company. The Law Department’s substantive legal activities fall in three categories: Litigation, Regulatory, Contract and Corporate Services

Position Summary

You will be responsible for the investigation and resolution of third-party claims submitted to PG&E for property damage , and business interruption.

This position is hybrid, working from your remote office and your assigned work location based on business need.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.

A reasonable salary range is:

Bay Area Minimum: $75,000 ​

Bay Area Maximum: $113,000

Job Responsibilities

Investigate, negotiate, and settle third party property damage.

Investigate and report on incidents that may potentially lead to litigation, investigation lawsuits, and reviews tender cases involving contractors and insurance carriers.
Conduct interviews with employees and third parties to investigate claims and incidents.
Conduct claims data analysis for trending and lessons learned; presents findings to business partners.
Provide investigative support regarding collection cases.
Review internal PG&E and external records, files and documents regarding incident investigations, liability and damage evaluation, and claims negotiation and settlements.


Qualifications

Minimum

Bachelor’s (BA/BS) degree or equivalent experience

2 years of experience handling claims investigations
Valid driver’s license with a clean driving record


Desired:

Certified Insurance Claims Investigator (CICI)
California Claims Adjuster license
4 years of experience as a claims investigator or related experience
Experience investigating and/or administering bodily injury, property damage, and insurance claims and litigation
Utility industry experience
Knowledge and understanding of insurance claims, specifically casualty claims adjustment
Knowledge and understanding of claims management, investigations, and settlements
Knowledge and understanding of tort and contract law
Knowledge and understanding of medical terminology
Demonstrated ability to interact and engage multiple levels of management, leadership, personnel, and unions within an organization
Strong client investigation and resolution skills
Strong leadership, organizational, and interpersonal skills
Strong business and technical composition skills
Strong oral communication and presentation skills
Proficient computer skills (i.e.: Microsoft Office applications: Word, Excel, Power Point and Outlook) and experience with information systems

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