Claims Case Manager - PHISCO (Hybrid)

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in? Primary Purpose: PRIMARY PURPOSE OF POSITION

Protect the Company's assets and self-insured retention by investigating, managing and resolving third party claims against the company, including the field investigation of bodily injury and property damage claims, as well as the evaluation, case management and adjustment of claims. Investigate and pursue recovery for motor vehicle related subrogation claims. Direct and conduct the field and internal investigation of property damage, bodily injury, and fatality cases with an appropriate level of partnership and oversight. Obtain, retain and preserve physical evidence appropriately. Retain and partner with appropriate external experts to support evaluation, defense, and/or resolution of claims. Use claims adjuster, claims case handling, investigative, people skills and experience to mitigate financial risk, impact and/or loss to the company. Evaluate claim values and establish appropriate reserves on cases in accordance with established practices and procedures. Analyze liability and evaluate financial risk to the Company on bodily injury and property damage losses. Thoroughly document claim progress and investigation. Prepare summaries, written reports, and case analysis as required. Partner with the Legal and Litigation Departments to investigate, evaluate, litigate, negotiate, and resolve matters. Support Legal and Litigation in the litigation of claims cases, including but not limited to the discovery process. Support the loss prevention process. Provide on-call response to emergencies and significant events. Position is required to work extended hours for coverage for storms or other emergencies.

Primary Duties: PRIMARY DUTIES AND ACCOUNTABILITIES

Job Scope: JOB SCOPE

Protection of company assets through proper and thorough investigations and claims handling practices � Minimize Company Liability exposures through thorough evaluation of claims, effective negotiation of settlements and appropriate claim denials � Respectful, empathetic, efficient, and accurate customer/claimant interactions � Effective financial management through adequate reserving, denials, and payments � Self motivated requiring limited supervision and an ability to handle a heavy case load and a rapid pace. � Perform comprehensive field and internal investigations.

Minimum Qualifications: MINIMUM QUALIFICATIONS

Bachelor's degree in a Business or related field and 2-4 years relevant claims, insurance, investigation, or related utility experience, OR in lieu of a bachelor's degree, a minimum of 3-6 years of relevant experience

Preferred Qualifications: PREFERRED QUALIFICATIONS

Active Claims Adjuster license (If applicable to position location) 5-7 years relevant claims, insurance and/or utility experience

Benefits: Benefits

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.