The Office Manager is responsible for planning, organizing, controlling, coordinating, training, and conducting corporate-wide office functions.
Representative duties include:
•Performing all accounting functions per general accounting rules and principles.
•Providing the Owner with monthly, quarterly and annual financial reports.
•Exporting all transactions from our CRM (currently Service Titan) in to the accounting system (currently QuickBooks Desktop Pro).
•Implementation of Service Titan new features as needed.
•Assist and ensure that Bookkeeping/Administrative assistant is well trained for all aspects of company bookkeeping functions.
•Assist and ensure that CSR/Dispatcher is efficiently serving clients, supporting field technicians, and implementing marketing campaigns to existing client base.
•Ability to administer payroll, taxes and record keeping functions using QuickBooks Payroll as necessary (currently 10 employees)
•Perform related administrative level duties as directed by the Owner.
Summary
As the Business Office Manager, you will oversee the daily operations of the office, ensuring efficient administrative and clerical functions as well as customer service and field technician support. Reporting to he owner, your core skills in office management and communication will be essential in maintaining a well-organized environment. You will leverage your premium skills in QuickBooks, vendor management, and payroll to support financial operations. Additionally, your relevant experience in team management will enhance collaboration and service delivery. Join our team to drive operational excellence and foster a productive workplace.
Qualifications
•Proven office management and administrative experience
•Strong communication and organizational skills
•Proficiency in QuickBooks and bookkeeping practices
•Customer Service, Dispatching, and Marketing
•Experience in event planning and vendor management
•Familiarity with human resources and payroll processes
•Ability to manage schedules and oversee team operations
•Knowledge of service based office management and front desk procedures
Job Type: Full-time
Pay: $52,000.00 - $62,400.00 per year
Benefits:
•Professional development assistance
Schedule:
Education:
Experience:
•QuickBooks: 5 years (Required)
•Microsoft Office: 5 years (Required)
•CRM software: 5 years (Required)
•Service Titan: 5 years (Preferred)
•Service-Based business: 5 years (Preferred)
•Customer service: 5 years (Required)
•Dispatching: 5 years (Preferred)
•Office Management: 5 years (Required)
License/Certification:
•QuickBooks certification (Preferred)
Ability to Commute:
•Virginia Beach, VA 23455 (Required)
Work Location: In person