Assistant General Manager of Production and Distribution Operations

JOB SUMMARY

Under the direction of the Pinal Valley General Manager the Assistant General Manager ("AGM") for Production and Distribution Operations will assist the General Manager ("GM") to ensure that day-to-day water utilities operations run smoothly in Pinal Valley. The AGM will ensure that the water system is operated and maintained in a proper manner, and assist the General Manager with training, recruiting, promotions and planning. The AGM will direct and support the Production group and Management team in the oversight of water quality testing, training, new construction and ensure that all required testing is performed in accordance with approved scheduling and in a manner specified by the company's policies and procedures. Direct the Distribution Group and Management team in the oversite of new construction, system repairs, training, and maintenance programs. Will work closely with the Customer Service and Companywide Metering program AGM to assist with any customer service-related workflow that requires coordination or assistance. The AGM will assume the responsibilities of GM or Superintendents in their absence.

# JOB DUTIES AND ESSENTIAL FUNCTIONS

The Production and Distribution Operations AGM, in conjunction with the Customer Service and Companywide Metering Program AGM, performs a variety of Division operation functions, which may include but are not limited to the following:

- - Direct the Production Superintendent for Pinal Valley in the oversight of the Division water quality testing to ensure that all required testing is performed in accordance with approved scheduling and in manner specified by the company.

- Direct the Distribution Superintendent for Pinal Valley in the coordination of Division construction projects with other utilities, contractors, pipeline material suppliers, municipal, county and state agencies, customers, and other company personnel.

- Direct the Distribution Superintendent for Pinal Valley in the oversight and supervision of company inspectors assigned to inspect ongoing construction work and ensure compliance with Engineering Department specifications.

- Assist the Customer Service and Companywide Metering Program AGM in customer support matters including service establishment, preparing preliminary cost estimates, resolving high bill complaints, among other support.

- Manage and oversee in conjunction with the Customer Service and Companywide Metering Program AGM personnel processes, procedures, and issues.

- Assist Customer Service and Companywide Metering Program AGM with preparation of construction budget proposals.

- Assist Customer Service and Companywide Metering Program AGM with the Automated Metering Infrastructure processes, procedures, and issues.

- Assist the Distribution and Production Superintendents with providing a detailed "as built" record of all completed construction work to the Engineering Department.

- Assess progress of construction projects and implement Change Orders where appropriate. Coordinate major change orders with the Engineering Department. Ensure continuing project progress and timely completion.

- Provide adequate safety and job training for all company employees. Ensure compliance with OSHA safety regulations and the company's safety program.

- Oversee Pinal Valley inventory levels to ensure efficient and timely stocking of materials necessary for maintenance and construction projects.

- Oversee material orders to verify that adequate quantities and types of materials are on hand, as needed.

- Oversee the company's safety program and ensure compliance with OSHA safety regulations.

# SKILLS, KNOWLEDGE, AND PHYSICAL REQUIREMENTS

Skills, knowledge, and physical requirements include, but are not limited to the following:

- Must possess strong leadership and instructor skills.

- Must be proficient with Excel.

- AS400, Great Plains, Smart Client, ArcGIS, and ReQlogic software knowledge are a plus but not required.

- Able to perform repetitive physical activities, including walking, sitting, standing, bending, stooping, reaching, and using a computer keyboard.

- Able to communicate orally and in writing.

- Able to remain in a sitting position for extended periods of time.

- Must be physically able to perform work that requires walking, bending, kneeling, and limited digging and lifting. Must be able to work outside in all types of weather.

- Able to lift, push or pull up to 50 pounds.

- Strong critical thinking and critical thinking skills.

- Great interpersonal skills.

- Strong verbal and written communication skills.

- Able to be firm and approachable.

EDUCATION, TRAINING AND EXPERIENCE

The following are required:

- High school graduate or equivalent.

- Three (3) years' experience as Utility Worker III or comparable experience. Able to read construction drawings; have a thorough understanding of water distribution systems, water treatment and water testing requirements; possess effective communication skills and be able to deal effectively with customers, contractors, regulatory agencies, and material suppliers.

- Must be familiar with various construction methods and with the company's Standard Specifications; must be able to inspect construction projects to ensure compliance with company Standard Specifications and Arizona Department of Environmental Quality Engineering Bulletin No. 10.

- Must have a valid, appropriate Arizona driver's license with an acceptable driving record.

- Must possess or obtain an Arizona Department of Environmental Quality Operator Certificate for Water Distribution and Water Treatment at a grade level specified by the company.

- Must be able to use a personal computer.