Assistant General Manager

Salary:

Minimum $135,000 Annually; Commensurate with Experience

JOB SUMMARY

The Assistant General Manager supports the General Manager in the overall management, operation, and maintenance of the Authority’s water treatment systems. Other responsibilities include budget development and tracking, short and long-range capital improvement project planning, and ensuring that the Authority is compliant with local, state, and federal water treatment regulations. This leadership position plays a vital role in the Authority’s management team, providing critical input to the Authority’s strategic plan and performance measures.

ESSENTIAL FUNCTIONS

- Plans, develops, and implements policies, procedures, practices, and goals for effective and efficient organizational operations.

- Performs all services and duties as mandated by applicable ordinances, resolutions, and regulations of the state and regulatory bodies, and ability to assume full responsibility for the operation and management of the Authority.

- Participates in preparation and implementation of the annual budget, long range financial planning, and capital improvement programs.

- Participates in planning the Authority’s finances and budgeting processes to identify priorities, reductions, increases, constraints, and any other factors affecting the proper budget allocation of available operating finances.

- Communicates with the General Manager on the status of the Authority’s finances, operational activities, capital improvements, and any other issue important for the effective oversight of the Authority.

- Participates in employee selection; directs, trains, develops, evaluates, and disciplines subordinate staff, subject to the Authority’s policies and practices.

- Works closely with staff on maintaining and delivering a safe, adequate, and reliable water supply service to meet current and future demands of the Authority.

- Works with management staff and other personnel, reviews activities and production reports to determine required changes in programs, plans, and operations.

- Coordinates with attorneys for legal issues and agreements.

- Represents the Authority within the community and with other entities and organizations at local, regional, state, and federal government levels.

- Prepares or presents reports and correspondences as required by the position.

- Participates in providing advice, guidance, and direction to carry out major plans, standards, and procedures, consistent with established policies and Board approval.

- Acts as the General Manager in the absence of or on behalf of the General Manager.

- Performs other duties as assigned by the General Manager.

SKILLS

- Working knowledge in leadership and management of cross-departmental teams to achieve organizational goals.

- Strong ability to develop, implement, and monitor policies, procedures, and long-term strategies to ensure efficient operations and compliance.

- Excellent verbal and written communications skills with the ability to articulate complex ideas, negotiate effectively, and build positive relationships with diverse stakeholders.

- Exceptional problem solving and decision-making skills, including the ability to analyze data and implement effective solutions in high-pressure scenarios.

- Proficiency in financial planning, budgeting, and capital improvement programming, with the ability to align financial decisions with strategic goals.

- Comprehensive understanding of state and federal regulations affecting water wholesale providers and retail utilities.

- Strong project management skills, including the ability to coordinate talks, allocate resources efficiently, and meet deadlines without compromising quality.

- Ability to build trust and maintain professional relationships with team members, community representatives, and external stakeholders.

- Exceptional organizational, planning, and time management skills with the ability to prioritize tasks and maintain attention to detail.

- Demonstrate initiative, adaptability, and flexibility to respond to changing priorities and proactively address challenges.

- Project a courteous, professional, and positive approach with coworkers, stakeholders, and the public; including the ability to remain calm under pressure.

- Demonstrate initiative in critical matters by clearly understanding the overall objective, doing what needs to be done immediately, providing or receiving updates, without being asked and in the most thorough way possible.

DECISION MAKING

- The Assistant General Manager works under limited supervision.

- Makes managerial decisions.

MINIMUM REQUIREMENTS

- Bachelor’s Degree in Business Administration, Public Administration, Civil Engineering, Environmental Engineering, Water Resources Engineering, or major coursework in project management from an institution accredited by a nationally recognized accrediting agency.

- Experience may be substituted for education. A minimum of seven (7) years of progressive management-level experience, which includes water resources, water quality, water treatment, water transmission, water engineering, strategic planning, capital project planning and implementation, and/or water field operations, including four years of administrative and supervisory responsibility.

- Ability to attend scheduled Board meetings outside standard business hours and attend other meetings as directed, occasionally also outside standard business hours.

- Able to use Microsoft 365 products.

- Valid Class “C” Texas Drivers License consistent with the Authority’s driving policies.

- Occasional travel required in personal vehicle (reimbursed by the Authority).

PREFERRED QUALIFICATIONS

- Master’s Degree in Public Administration, Business Administration, Civil Engineering, Environmental Engineering, or Water Resources Engineering.

PHYSICAL DEMANDS AND WORKING CONDITIONS

- Working conditions are primarily in an office environment with some field visits.