Who you are
- You’re a proactive communicator and relationship-builder who thrives in data driven environments
- You’re energized by educating others in order to help them succeed, and you know how to motivate people to adopt new processes or tools
- Bonus if you’ve worked in real estate, proptech, or with external partners
- 2+ years in account management, sales, or partner enablement- Strong relationship-building and communication skills
- Experience supporting or training external partners, vendors, or agents
- Organized and proactive—you follow through and hold others accountable
- Comfortable using tools like HubSpot, Airtable, or other CRM platforms
- Real estate industry experience or working with licensed agents is highly desirable
What the job involves
- We’re hiring a full-time Agent Network Manager to increase adoption of strategic agent-facing programs, that are focused on helping customers sell quickly and conveniently
- This is a high-impact, net-new role supporting our Offers team and designed to re-engage our agent network, improve program outcomes, and strengthen key partner relationships
- You’ll be the go-to person for agent enablement—reaching out to top agents, equipping them with tools and best practices, and ultimately driving stronger results from programs that directly impact Clever’s revenue and partner economics
- Rebuild relationships with agents and reinvigorate engagement in programs like Homeward
- Ensure agents understand and follow key processes to drive conversions
- Own regular agent outreach (email, phone, SMS, etc.) and education efforts
- Create and maintain clear, compelling educational materials (decks, scripts, etc…)
- Develop scalable outreach templates to support agent engagement
- Gather and share feedback to improve messaging and tooling
- Track agent behavior, program usage, and conversion rates
- Identify high-potential opportunities and act to remove blockers
- Report on KPIs like appointment-to-application conversion
- Work closely with CX, Product, and Sales to align agent goals with business targets
- Advocate for improvements based on what you're hearing from the field
Benefits
- Competitive PTO | With 8 paid holidays and 18 personal days to use throughout the year, you're encouraged to take the time you need, when you need it!
- Remote Work | With remote-based work options for the majority of our positions, Clever provides the flexibility to own your schedule and work from wherever you call home.
- Health Insurance | We offer a full range of health, vision, and dental plans for employees based in the U.S. — and a healthcare stipend for our employees based in Canada.
- Office Setup | Whether you’re working from home or in our St. Louis office, we’ll provide your laptop, monitor, headset, and anything else you need to get you started.
- Employee Engagement | Through employee-driven book clubs, team-building trips, and weekly team huddles, we make time to learn, connect, and celebrate as a team.
- Pet-friendly Headquarters | Our pet-friendly headquarters is in the heart of St. Louis' bustling Delmar Loop. When you visit, get ready to enjoy great restaurants and make a lot of furry friends.
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